Question: The identification phase of problem solving involves which of the following?

Answer: Identifying causes of problems and generating solutions

 

Question: Information on an organization’s core capabilities is relatively easy to obtain.

Answer: FALSE

 

Question: Which of the following schema could a manager use to shape selective understanding among employees?

Answer: Interpretive schema

 

Question: Ignoring market and internal forces can most certainly lead to an organizational death.

Answer: TRUE

 

Question: Managers can best address information misperceptions by:

Answer: encouraging employees to recognize their perceptions and assumptions

 

Question: Which of the following is not identified as a category of systemic biases that limit one’s ability to accurately think about a situation?

Answer: Requesting information on or about another person’s beliefs and assumptions

 

Question: A review of the organization’s past strategic performance should be included as part of the future strategy development.

Answer: TRUE

 

Question: Advertising local anesthetic drugs in a dental journal is an example of a company employing business-to-business marketing.

Answer: TRUE

 

Question: What is the role of the manager in the strategic planning process?

Answer Options:
to monitor his or her area of expertise in terms of market developments
to provide input to the planning department and senior management on an ongoing basis
to monitor and control targeted strategies over time
to communicate strategies and translate staff

Answer: All the options are correct.

 

Question: Why is the development of tactical plans important?

Answer Options:
tactical plans answer The Who, what, when, where, and how questions of strategy implementation
tactical plans are necessary for managers to understand their roles in strategy execution
tactical plans are necessary for budgeting purposes
tactical plans are used to monitor the implementation of a strategy

Answer: All the options are correct.