Question: Which if the following is NOT one of the items on Maslow’s Hierarchy of Needs?

Answer Options:

Tertiary
Safety
Love
Esteem
Psychological

Answer: Tertiary

 

Question: A local bakery advertises to have “Tampa’s Best Blueberry Muffin” even though they have never won a contest or have been given any type of official title. Which description best fits the bakery’s actions?

Answer Options:

Unethical
Illegal
Ethical
The right way to market
Honest

Answer: Unethical

 

Question: Don works diligently to accomplish the company goals in an efficient and effective manner, utilizing its resources through planning, organizing, leading, and controlling company resources. Don is ______.

Answer Options:

developing synergy
delegating
entrepreneuring
managing
vision planning

Answer: managing

 

Question: ABC Manufacturing employs some of the top professionals in its field. Their employees’ skills and experience help them to be highly efficient and to outperform its competitors. ABC Manufacturing has a(n) ______ over its competition.

Answer Options:

superior product
synergy
leadership dimension
competitive advantage
economic benefit

Answer: competitive advantage

 

Question: Mark, vice president of human resources at Executive Corporation, is a(n) ______. Choose the best answer.

Answer Options:

team leader
first-line level manager
front-line manager
middle-level manager
upper-level manager

Answer: upper-level manager

 

Question: ______ is the discipline concerned with creating computer systems that simulate human reasoning and sensation.

Answer Options:

Artificial intelligence
Simulation production
Management Information Systems
Human simulation
Cognitive closing

Answer: Artificial intelligence

 

Question: According to management scholar Henry Mintzberg, which three roles do managers play?

Answer Options:

interpersonal, analytical, professional
professional, leader and informational
interdependent, monitor and analytical
interpersonal, informational and decisional
interpersonal, analytical, monitor

Answer: interpersonal, informational and decisional

 

Question: The idea that two or more forces combined create an effect that is greater than the sum of their individual effects is called _____________.

Answer Options:

Synergy
Effective Management
Efficient Management
Cross-Functional Teamwork

Answer: Synergy

 

Question: Amy is a package delivery service manager. She is interested in implementing ____________, the management philosophy pioneered by Frederick W. Taylor and Frank and Lillian Gilbreth, which scientifically studies work methods to improve the productivity of individual workers. In this particular case, Amy will study the routes that drivers take through a congested city in order to identify ways that delivery staff can make the most deliveries in each two-hour period.

Answer Options:

human relations management
scientific management
quantitative management
contingency management
management science

Answer: scientific management

 

Question: According to the BCG Matrix, what has low anticipated growth rate and low market share?

Answer Options:

Dogs
Star
Question Mark
Cash Cow
Cash Dogs

Answer: Dogs

 

Question: Operations management focuses on managing the production and delivery of an organization’s products or services _____________.

Answer Options:

more economically.
by utilizing motion studies.
with a more diverse workforce.
more effectively.
to more customers.

Answer: more effectively.

 

Question: The employees of a production facility that produce parts for boats are meeting to discuss ways to control rising costs, which are affecting their bonus (incentive pay). The employees are internal stakeholders of the factory.

Answer Options:

True
False

Answer: True

 

Question: The general environment, or macroenvironment, includes six forces: economic, technological, demographic, and which three others? You must get all three correct to get value for this question.

Answer Options:

International
Political-legal
Sociocultural
Sociological
National
Domestic

Answer: International, Political-legal, Sociocultural

 

Question: Don, the owner of a bait and tackle shop, attended an entrepreneurship workshop that discussed the triple bottom line. The triple bottom line measures ______ performance.

Answer Options:

social, environmental, and financial
financial, diversity, and environmental
social, synergy, and diversity
marketing, profit, and efficiency
social, effectiveness, and financial

Answer: social, environmental, and financial

 

Question: Which of the following is defined as a code of moral principles that sets standards for what is “good” and “right” as opposed to “bad” and “wrong” in the conduct of a person or group?

Answer Options:

Ethics
Synergy
Cohesiveness
Mission
Vision

Answer: Ethics

 

Question: Which if the following is NOT one of the items on Maslow’s Hierarchy of Needs?

Answer Options:

Tertiary
Safety
Love
Esteem
Psychological

Answer: Tertiary

 

Question: A local bakery advertises to have “Tampa’s Best Blueberry Muffin” even though they have never won a contest or have been given any type of official title. Which description best fits the bakery’s actions?

Answer Options:

Unethical
Illegal
Ethical
The right way to market
Honest

Answer: Unethical

 

Question: Don works diligently to accomplish the company goals in an efficient and effective manner, utilizing its resources through planning, organizing, leading, and controlling company resources. Don is __________.

Answer Options:

developing synergy
delegating
entrepreneuring
managing
vision planning

Answer: managing