Question: Which would generally NOT be taken into consideration for project portfolio management in an organization?

Answer Options:

The number of strategic projects
The number of tactical projects
The number of financially feasible projects
The number of high risk projects

Answer: The number of financially feasible projects

 

Question: Danielle has asked some closed-ended questions to start an interview, then some open-ended questions. Now she wants to really wants to get a greater depth of information about the process. She would probably use _________ questions.

Answer Options:

More open-ended
Probing
Structured
More closed-ended
Rooting structure

Answer: Probing

 

Question: One of the major differences between a JAD session and an interview is:

Answer Options:

All JAD sessions are structured and must be carefully planned
Selecting participants
Writing up results and a report
Figuring out what is to be done
Preparing for the session

Answer: All JAD sessions are structured and must be carefully planned

 

Question: Rafael, Fraud Unit Manager, has just received an interview report from Stefano, a systems analyst. Rafael was interviewed by Stefano, and was asked to make corrections and clarifications to the interview report. In what interview phase would this occur?

Answer Options:

Designing interview questions
Selecting interviewees
Preparing for the interview
Post-interview follow-up
Conducting the interview

Answer: Post-interview follow-up

 

Question: The authors suggest that an analyst is ‘very much like a __________’ and business users are like elusive suspects.

Answer Options:

Politician
Air traffic controller
Detective
Forensic scientist
Police professional

Answer: Detective

 

Question: The line between analysis and design is sometimes very blurry. One reason is that ________.

Answer Options:

scope creep has occurred
the deliverables are really the first step in the design of the new system
there is inadequate funding for the analysis phase to do a complete analysis
analysts are generally rushed to complete the system proposal
Object-oriented methods are generally fuzzier as compared to waterfall methods

Answer: the deliverables are really the first step in the design of the new system

 

Question: What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Answer Options:

Observation
Questionnaires
Interviewing
Document analysis
Joint application design (JAD) sessions

Answer: Observation

 

Question: When gathering requirements, the most commonly used technique is:

Answer Options:

Observation
Document Analysis
Interviews
Questionnaires / surveys
Joint Application Development (JAD) sessions

Answer: Interviews

 

Question: Which is generally NOT true of non-functional requirements?

Answer Options:

Cultural differences can be considered
Multi-lingual interfaces may be needed
Systems may need to have actual expenses from global operations
Systems may need to adapt from global solutions to local realities

Answer: Systems may need to have actual expenses from global operations

 

Question: Which is NOT a requirements analysis strategy?

Answer Options:

Developing requirements for the to-be system
Understanding of the as-is system
Identifying improvements
Understanding of screen design, layout and navigation
Root cause analysis

Answer: Understanding of screen design, layout and navigation

 

Question: Which of the following is true about a JAD facilitator?

Answer Options:

They can participate in the discussion to settle a disagreement
They recognize that some people know more about the system and proposed system and will dominate the discussion and know that is a positive thing
They set the meeting agenda
They allow sidebar discussions and unstructured activities
They keep track of all discussions by entering information into the computer

Answer: They set the meeting agenda

 

Question: Omar is an analyst building a use case. Which of the following project roles might be most important in terms of getting information about building the use case?

Answer Options:

Other analysts
Programmers
Project Sponsor
Equipment vendors
Users

Answer: Users

 

Question: Ralph wants to illustrate how a system interacts with the environment. The best solution for him would be to use a __________.

Answer Options:

Requirements flow chart
Use case
Storyboard
HIPO chart (hierarchy, input, process, output)
Gantt chart

Answer: Use case

 

Question: Some organizations may choose to include additional sections on their use case forms, these may include:

Answer Options:

Notes and issues
Assumptions
Frequency of use
All of these

Answer: All of these

 

Question: Special cases (like customer cancels an appointment or returns an item) are:

Answer Options:

Described on special ‘exception’ use cases
Given use case IDs of “SC” for special case and a number
Frequently overlooked by users
Written as exceptions at the bottom of the relevant use case
Not of importance at this stage

Answer: Described on special ‘exception’ use cases

 

Question: The Major Inputs section of a use case describes their:

Answer Options:

Modality
Source
Cardinality
File structure
Destination

Answer: Source

 

Question: The primary actor in a use case is generally:

Answer Options:

The Project manager
The Champion
The Project sponsor
An external user of the system
The Systems Analyst

Answer: An external user of the system

 

Question: Use cases generally have three parts ________.

Answer Options:

Inputs and outputs, and events
Details, event-driven modeling, basic information
Basic information, inputs and outputs, and details
Basic information, details, and event-driven modeling
Technical feasibility, economic feasibility and organizational feasibility

Answer: Inputs and outputs, and events