Question: Conflict in the workplace (select all that apply): Can be detrimental and should be avoided Means you should consider another job or company Usually result in HR and/or disciplinary measures Is inevitable and can be beneficial

Answer: Is inevitable and can be beneficial

 

Question: The most central role to master and exhibit for leaders is ________.

Answer Options:

Mentor Supervisor Coach Trainer

Answer: Coach

 

Question: The most unproductive behavior regarding motivation of performance, is fear of disciplinary action or termination.

Answer Options:

True False

Answer: True

 

Question: A leader’s role as a Mentor includes (Select all that apply):

Answer Options:

Mirroring desired person or group All of the above Facilitate enhancement of skill Demonstrating appropriate actions

Answer: Facilitate enhancement of skill Demonstrating appropriate actions

 

Question: Of the four critical leadership roles, which derives its authority from the position on the team:

Answer Options:

Mentor Trainer Coach Supervisor

Answer: Supervisor

 

Question: Assigning quotas and/or tasks are the responsibility of the:

Answer Options:

Mentor Trainer Coach Supervisor

Answer: Supervisor