Question: Which of the following methodologies is the historic standard, but is used less today because it takes the longest to complete all the SDLC steps?

Answer Options:

Parallel
Throwaway prototyping
Iterative
System prototyping
Waterfall

Answer: Waterfall

 

Question: Which would generally NOT be taken into consideration for project portfolio management in an organization?

Answer Options:

The number of strategic projects
The number of tactical projects
The number of financially feasible projects
The number of high risk projects

Answer: The number of high risk projects

 

Question: Danielle has asked some closed ended questions to start an interview, then some open ended questions. Now she wants to really wants to get a greater depth of information about the process. She would probably use _______ questions.

Answer Options:

More open ended
Probing
Structured
More closed ended
Routing structure

Answer: Probing

 

Question: One of the major differences between a JAD session and an interview is:

Answer Options:

All JAD sessions are structured and must be carefully planned
Selecting participants
Writing up results and a report
Figuring out what is to be done
Preparing for the session

Answer: All JAD sessions are structured and must be carefully planned

 

Question: Rafael, Fraud Unit Manager, has just received an interview report from Stefano, a systems analyst. Rafael was interviewed by Stefano, and was asked to make corrections and clarifications to the interview report. In what interview phase would this occur?

Answer Options:

Designing interview questions
Selecting interviewees
Preparing for the interview
Post-interview follow-up
Conducting the interview

Answer: Post-interview follow-up

 

Question: The authors suggest that an analyst is ‘very much like a __________’ and business users are like elusive suspects.

Answer Options:

Politician
Air traffic controller
Detective
Forensic scientist
Police professional

Answer: Detective

 

Question: The line between analysis and design is sometimes very blurry. One reason is that _______.

Answer Options:

scope creep has occurred
the deliverables are really the first step in the design of the new system
there is inadequate funding for the analysis phase to do a complete analysis
analysts are generally rushed to complete the system proposal
Object-oriented methods are generally fuzzier as compared to waterfall methods

Answer: the deliverables are really the first step in the design of the new system

 

Question: What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Answer Options:

Observation
Questionnaires
Interviewing
Document analysis
Joint Application Design (JAD) sessions

Answer: Observation

 

Question: When gathering requirements, the most commonly used technique is:

Answer Options:

Observation
Document Analysis
Interviews
Questionnaires / surveys
Joint Application Development (JAD) sessions

Answer: Interviews

 

Question: Which is generally NOT true of non-functional requirements?

Answer Options:

Cultural differences can be considered
Multi-lingual interfaces may be needed
Systems may need to have actual expenses from global operations
Systems may need to adapt from global solutions to local realities
Color interpretations on screens and forms may be different in different geographical places

Answer: Systems may need to have actual expenses from global operations

 

Question: Which is NOT a requirements analysis strategy?

Answer Options:

Developing requirements for the to-be system
Understanding of the as-is system
Identifying improvements
Understanding of screen design, layout and navigation
Root cause analysis

Answer: Understanding of screen design, layout and navigation

 

Question: Which of the following is true about a JAD facilitator?

Answer Options:

They can participate in the discussion to settle a disagreement
They recognize that some people know more about the system and proposed system and will dominate the discussion and know that is a positive thing
They set the meeting agenda
They allow sidebar discussions and unstructured activities
They keep track of all discussions by entering information into the computer

Answer: They set the meeting agenda

 

Question: Omar is an analyst building a use case. Which of the following project roles might be most important in terms of getting information about building the use case?

Answer Options:

Other analysts
Programmers
Project Sponsor
Equipment vendors
Users

Answer: Users

 

Question: Ralph wants to illustrate how a system interacts with the environment. The best solution for him would be to use a _________.

Answer Options:

Requirements flow chart
Use case
Storyboard
HIPO chart (hierarchy, input, process, output)
Gantt chart

Answer: Use case

 

Question: Some organizations may choose to include additional sections on their use case forms, these may include:

Answer Options:

Non-functional requirements
Stakeholders
Overview
Detailed steps
All of the above

Answer: All of the above

 

Question: Moderate changes to existing processes falls under the ______ analysis.

Answer Options:

Business Process Automation (BPA)
Business Process Improvement (BPI)
Business Process Engineering (BPE)
Business Process Design (BPD)

Answer: Business Process Improvement (BPI)

 

Question: Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?

Answer Options:

Interpersonal
Ethical
Business
Technical
Analytical

Answer: Interpersonal