Question: It’s important to generate 3-5 main points that sell your idea because:
Answer Choices:
Your presentation needs to be at least 10.0 minutes long
People will not pay attention if it has more than 5 points
If you fail to identify main points, you may forget important ideas
None of the above
Answer: If you fail to identify main points, you may forget important ideas
Question: The most central role to master and exhibit for leaders is _______.
Supervisor
Coach
Trainer
Answer: Coach
Question: It is important to take Inventory of where you are now and where you would like to be because:
Answer Choices:
You can obtain and secure a better job
You are more likely to lead a better and happier life
You can better determine what is and is not working for you
Answer: You can better determine what is and is not working for you
Question: Critical thinking can best be defined as:
The analysis of facts to form a judgment
A four-step method of analysis
The use of memorized facts to come to a conclusion
Combining experience and opinion to form a judgment
Answer: The analysis of facts to form a judgment
Question: To prepare for a job interview, you should (select all that apply):
Answer Choices:
Ask questions about the position and the opportunity
Review specific requirements for the position
Obtain appropriate outfits for promotions and career advancement
Be prepared to discuss your education and experience as it relates to the job
Answer: Ask questions about the position and the opportunity
Review specific requirements for the position
Be prepared to discuss your education and experience as it relates to the job
Question: A “Barrier to Success” that many people encounter is (select all that apply):
Answer Choices:
Unable to make decisions
Needing “toys or possessions” to bolster self-esteem
Lack of job opportunities
Low confidence and self-esteem
Answer: Unable to make decisions
Needing “toys or possessions” to bolster self-esteem
Lack of job opportunities
Low confidence and self-esteem
Question: When initiating the Conflict Resolution Process, which steps should be included? (Select all that apply)
Discipline and write-up the at-fault employee(s)
Find a compromise that does the most good for all concerned
Ask for input and clarification
Focus on needs, fears, and problems of those involved
Answer: Find a compromise that does the most good for all concerned
Ask for input and clarification
Focus on needs, fears, and problems of those involved
Question: A leader’s role as a Mentor includes (Select all that apply):
Answer Choices:
Mirroring desired person or group
All of the above
Facilitate enhancement of skill
Demonstrating appropriate actions
Answer: Facilitate enhancement of skill
Demonstrating appropriate actions
Question: “What motivated the decision to _______?” is an example of what type of question:
Analytical question
Knowledge question
Synthesis question
Examination question
Answer: Analytical question
Question: Practices and procedures are tools used to manage time in the short term.
True
False
Answer: True
Question: Choosing to address or confront another person over an issue is:
Answer Choices:
Insurbordination
Overt conflict
Hidden conflict
Compromise
Answer: Overt conflict
Question: Each of us has three “ego states,” or learned behaviors, that help determine how we interact with people around us. They are (Select all that apply):
Answer Choices:
Sibling
Child
Parent
Adult
Answer: Child
Parent
Adult
Question: Assigning quotas and/or tasks are the responsibility of the:
Answer Choices:
Mentor
Trainer
Coach
Supervisor
Answer: Supervisor
Conflict Management
Question: Which of the following is true regarding time wasters: (Select the best answer)
Answer Choices:
It is acceptable to say “no” to other people’s priorities.
All of the above.
Phone calls and texts are examples.
Your own behavior can create them.
Answer: All of the above
Question: “What evidence would you cite to defend the decision to _______?” is an example of what type of question:
Comprehension question
Knowledge question
Evaluation question
Observation question
Answer: Evaluation question
Question: “Can you elaborate on the reasons you decided to _______?” is an example of what type of question:
Answer: Comprehension question