Question: An individual who is able to perform a particular skill automatically, without giving it any thought, is said to be in what state of knowing?

Answer Choices:
Unconscious competence
Conscious incompetence
Conscious competence
Unconscious incompetence

Answer: Unconscious competence

 

Question: Highly Successful people have a well-balanced life where they work hard, play hard and live hard.

Answer Choices:
True
False

Answer: False

 

Question: Assigning quotas and/or tasks are the responsibility of the:

Answer Choices:
Mentor
Trainer
Coach
Supervisor

Answer: Supervisor

 

Question: Which of the following is not one of Bloom’s six categories of Critical Thinking:

Answer Choices:
Synthesis
Knowledge
Examination
Application

Answer: Examination

 

Question: Which of the following is not true about Critical Thinking:

It improves cognitive skills
It inhibits creativity
It forces intellectual self-improvement
It is the ability to think clearly and rationally

Answer: It inhibits creativity

 

Question: When scheduling activities, you should:

Answer Choices:
Call it a day only after you’ve completed all of your tasks.
Fit the task into the time you have set aside for it.
Do your best to remember phone calls to be made or returned.
Review your list at the end of the day to set the next day’s priorities.

Answer: Review your list at the end of the day to set the next day’s priorities.

 

Question: Which of the following are potential roots of conflict in the workplace? (Select all that apply)

Answer Choices:
Differing behaviors & job functions
Differing home towns
Differing goals & objectives
Differing values and backgrounds

Answer: Differing behaviors & job functions
Differing goals & objectives
Differing values and backgrounds

 

Question: Physiological needs do not include:

Answer Choices:
Food and water
Rest and sleep
Clothing and shelter
Emotional stability

Answer: Emotional stability

 

Question: Breaking the Success Barrier is easily achieved once you assert yourself and set your mind to it.

Answer Choices:
True
False

Answer: False

 

Question: In communicating more effectively with another individual, it is important to note and attempt to match and mirror their accent:

Answer Choices:
True
False

Answer: False

 

Question: Each of us has three “ego states,” or learned behaviors, that help determine how we interact with people around us. They are (Select all that apply):

Answer Choices:
Sibling
Child
Parent
Adult

Answer: Child
Parent
Adult