Question: The SEARCH model helps you identify the characteristics needed to be successful, and includes (Select all that apply):

Answer Choices:
Skills
Results
Attitude
Habits

Answer: Skills
Results
Attitude
Habits

 

Question: You can create and deliver compelling content in your presentation by: (Select the Best Choice)

Answer Choices:
Inventing acronyms to help remember key points
Telling stories to help illustrate ideas
Making effective transitions between topics/ideas
All of the above

Answer: All of the above

 

Question: Self-actualization needs are critically important and should always strive to be met.

True
False

Answer: False

 

Question: Maslow’s Hierarchy of Needs was developed by psychologist Abraham Maslow, who theorized that human behavioral motivation is based upon the necessity to satisfy five categories of human needs.

Answer Choices:
True
False

Answer: True

 

Question: Critical thinking can best be defined as:

Answer Choices:
The analysis of facts to form a judgment
A four-step process
The use of memorized facts to come to a conclusion
Combining experience and opinion to form a judgment

Answer: The analysis of facts to form a judgment

 

Question: People whose Primary Sensory Dominance (PSD) is Kinesthetic prefer not to be touched, so a handshake would make them uncomfortable:

Answer Choices:
True
False

Answer: False

 

Question: To defeat nervousness, you should be prepared to (Select all that apply):

Answer Choices:
Anticipate and respond to questions
Take evasive action with preparation and rehearsal
Change your attitude about public speaking
Use notes

Answer: Anticipate and respond to questions
Take evasive action with preparation and rehearsal
Change your attitude about public speaking

 

Question: It’s important to only look down at your notes once you have finished speaking.

Answer Choices:
True
False

Answer: False

 

Question: In communicating more effectively with another individual, it is important to note and attempt to match and mirror their accent:

Answer Choices:
True
False

Answer: False

 

Question: Class attendance, term papers and weekly exams are examples of what kind of activity:

Answer Choices:
Urgent
Ongoing
Future
Current

Answer: Urgent

 

Question: Choosing to address or confront another person over an issue is:

Insurrection
Overt conflict
Hidden conflict
Compromise

Answer: Overt conflict

 

Question: In communicating more effectively with another individual, it is important to note and attempt to match and mirror their accent:

True
False

Answer: False

 

Question: Of the four critical leadership roles, which derives its authority from the position on the team:

Mentor
Trainer
Supervisor

Answer: Supervisor

 

Question: When determining your presentation purpose, you should be clear about the outcomes you hope to achieve.

Answer Choices:
True
False

Answer: True

 

Question: Which of the following statements about “important tasks” is not true?

They help reach desired results
They contribute to success
They only need to be completed occasionally
They require immediate attention

Answer: They require immediate attention

 

Question: Characteristics of the Adult ego state include logical, rational and analytical behavior:

Answer Choices:
True
False

Answer: True

 

Question: “What approach would you use to remedy_________?” is an example of what type of question:

Application question
Knowledge question
Opinion question
Comprehension question

Answer: Application question

 

Question: A leader’s role as a Mentor includes (Select all that apply):

Mirroring desired person or group
All of the above
Facilitate enhancement of skill
Demonstrating appropriate actions

Answer: Facilitate enhancement of skill
Demonstrating appropriate actions

 

Question: Well-balanced goals should be synergistic because:

Answer Choices:
One day, you’ll want to look back on your life and your career with a “yardstick” to measure your achievements and success.
Your career goals ultimately define your success and happiness.
You will have an easier time achieving career goals if you balance them with healthy and relevant personal goals.
All of the above

Answer: You will have an easier time achieving career goals if you balance them with healthy and relevant personal goals.

 

Question: The Norming stage of Tuckman’s model is classified by:

Answer Choices:
Team needs no instruction or assistance.
Compromises often needing to be made.
Processes often being ignored.
Big decisions being made by group consensus.

Answer: Big decisions being made by group consensus.

 

Question: The two variations of the Parent ego state are (Select all that apply):

Answer Choices:
Critical
Commending
Nurturing
Guiding

Answer: Critical
Nurturing

 

Question: The person who asks how your day is going is likely which DISC style?

Answer Choices:
I
C
D
S

Answer: I

 

Question: It is important for people to establish rapport and trust with others because (Select all that apply):

Answer Choices:
People communicate more readily in the workplace if they have the same job or position
People who like one another tend to trust one another
People communicate more readily with people they like
People communicate more readily with people they trust

Answer: People who like one another tend to trust one another
People communicate more readily with people they like
People communicate more readily with people they trust