Question: The best way to communicate with a “D” style is to (select all that apply):
Answer Choices:
Ask them about their weekend
Touch when speaking to them
Let them be in charge
Use a logical approach
Answer: Let them be in charge
Use a logical approach
Question: The most unproductive behavior regarding motivation of performance, is fear of disciplinary action or termination.
Answer Choices:
True
False
Answer: True
Question: All of the following are RFC 1918 address blocks except:
Answer Choices:
118.70.8/24
192.168.0.16
10.0.0.0/8
172.16.0.0/12
Answer: 118.70.8/24
Question: When prioritizing tasks, which should be considered first:
Important & Urgent
Important and Critical
Essential & Immediate
Necessary and Urgent
Answer: Important & Urgent
Question: Self-actualization needs are critically important and should always strive to be met.
Answer Choices:
True
False
Answer: False
Question: It is important for people to establish rapport and trust with others because (Select all that apply):
People communicate more readily in the workplace if they have the same job or position
People who like one another tend to trust one another
People communicate more readily with people they like
People communicate more readily with people they trust
Answer: People who like one another tend to trust one another
People communicate more readily with people they like
People communicate more readily with people they trust
Question: People whose Primary Sensory Dominance (PSD) is Kinesthetic prefer not to be touched, so a handshake would make them uncomfortable:
True
False
Answer: False
Question: Tangible goals are important because:
They are easiest to attain
You can take a break after achieving one
They allow for immediate action, tracking, and progress
They are ongoing and help give our lives purpose
Answer: They allow for immediate action, tracking, and progress
Question: Which of the following statements about “important tasks” is not true?
Answer Choices:
They help reach desired results
They contribute to success
They contribute to desired results
They require immediate attention
Answer: They require immediate attention
Question: Assigning quotas and/or tasks are the responsibility of the:
Mentor
Trainer
Coach
Supervisor
Answer: Supervisor
Question: It is important to take inventory of where you are now and where you would like to be because:
Answer Choices:
You can obtain and secure a better job
You are more likely to lead a better and happier life
You can better determine what is and is not working for you
Answer: You can better determine what is and is not working for you
Question: Relying solely on rote learning enables a student to: (Select all that apply)
Repeat something back the way it was told
Be competitive in the world economy
Gain a building block to critical thinking
Memorize facts through repetition
Answer: Repeat something back the way it was told
Memorize facts through repetition
Question: The most critical and destructive “Barrier to Success” is:
Answer Choices:
Fear of failure
Tunnel vision
Being “I” centered
Resignation
Answer: Fear of failure