Answer Options:
(A) Unwelcome sexual advances
(B) Requests for sexual favors
(C) Other verbal or physical harassment of a sexual nature
(D) All of these are correct.
(E) None of these is correct.
Answer: (D) All of these are correct.
Question: As a student of Ashford University, I recognize that lasting excellence is achieved only through honor, integrity, and dignity. I acknowledge that I am expected to abide by the ethical standards defined in the Ashford University Academic Dishonesty Policy. I hereby promise to strive to uphold the spirit and letter of the Honor Code to the best of my ability.
Answer Options:
I agree.
I disagree.
Answer: I agree.
Question: The development of a strategic plan is most often done on a 1-year time frame.
Answer Options:
True
False
Answer: False
Question: Which of the following is an important organizational behavior issue for health care managers?
Answer: Professional autonomy of physicians
Question: Thinking (T) People (MBTI):
Answer Options:
a. Like working in harmonious needs
b. Value fairness and like clear objectives
c. Are detail-oriented and trust facts
d. Find energy in things and people
e. All of the above
Answer: b. Value fairness and like clear objectives
Question: What are the six management functions?
Answer Options:
a. Planning, organizing, staffing, controlling, directing, decision making
b. Storming, organizing, staffing, controlling, directing, decision making
c. Planning, quality assurance, financing, controlling, directing, staffing
d. Organizing, groupthink, strategic planning, conceptual skills, technical skills, interpersonal skills
Answer: a. Planning, organizing, staffing, controlling, directing, decision making
Question: The purpose of studying organization behavior is to:
Answer: improve the management of people in the workplace.
Question: “To be remembered by each patient as providing the care and compassion we want for our families and ourselves” is an example of the _____ of Palmetto Health.
Answer Options:
a. Values
b. Vision
c. Mission Statement
d. Purpose
Answer: b. Vision
Question: Which of the following is a potential barrier to successful execution of a strategic plan?
Answer: Strategies that do not align with the organization’s culture and lack of focus on the strategies
Question:
Ideally, who should provide input in the development of the strategic plan?
Correct Answer 753
Physicians and other providers, volunteers, and senior management
Question:
Organizational dashboard metrics should include baseline, target, and timeframe.
Correct Answer:
TRUE
Question: The Six Sigma employs a structured process called DMAIC. What does DMAIC stand for?
Answer Options:
T (True) or F (False)
Answer: T (True)
Question: Which theory places its attention on the leaders who can create flexible organizations that are able to meet to relentless succession of challenges faced?
Answer: Adaptive leadership
Question: What is NOT true about Medicare Advantage (Part C)?
Answer Options:
a. Includes the coverage of Original Medicare (Parts A and B) and may include extras like vision care or dental. Most Medicare Advantage plans come with drug coverage, too.
b. True
c. False
Answer: c. False
Question: When you seek to determine the central idea of a specific section of a book or article, you are primarily engaging these two Learning Patterns:
Answer Options:
Sequence and Precision.
Sequence and Confluence.
Precision and Confluence.
Technical Reasoning and Precision.
Answer: Precision and Confluence.
Question: Mentorship programs provide an opportunity for older generations to share their expertise with younger ones.
Answer: TRUE
Question: Organizational dashboard metrics should include a baseline, target, and timeframe.
Answer Options:
True
False
Answer: True
Question: The internal domain of health care management includes which of the following?
Answer Options:
(A) Strategic planning
(B) Budgeting
(C) Managed care organizations
(D) Community demographics
Answer: (B) Budgeting
Question: By definition, which of the following is true about Electronic Medical Records (EMR)?
Answer Options:
A. Accessible only by a patient’s doctor
B. Considered a legal record
C. Accessible only by a patient’s doctor and considered a legal record
D. All of these are correct.
E. None of these are correct.
Answer: B. Considered a legal record
Question: Human resources decisions need to be strategic because:
Answer Options:
A. Increasing competition among HSOs
B. The need to analyze jobs
C. Trends in using incentive compensation
D. All of these are correct.
Answer: D. All of these are correct.
Question: __________ are mental shortcuts in judgment and decision making.
Answer: Heuristics
Question: Total Data mining uses what is commonly referred to as “big data.”
Answer Options:
T (True) or F (False)
Answer: T (True)
Question: Managers can best address information misperceptions by:
Answer: encouraging employees to recognize their perceptions and assumptions