Answer Options:
This knows refusing to work overtime will lessen his chance at a promotion, but spending time with his family is more important.
Although pleased that she works as a script reader with Aim High Pictures, Maria Fernanda wants to become one of the top screenwriters in Hollywood.
Although Eduardo’s job as mail deliverer doesn’t pay well, he is satisfied because he enjoys spending so much time outside.
Fleur knows she might be up for a promotion because of her good work, but she thinks she might refuse because she enjoys her work so much.
Answer: Although pleased that she works as a script reader with Aim High Pictures, Maria Fernanda wants to become one of the top screenwriters in Hollywood.
Question: Tandy works in the legal department for SportCity, a chain of health clubs with a large regional office. In addition to performing the functions directly associated with her job, she goes out of her way to represent her department in company-wide meetings, keeps up with announcements relevant to the legal department, and stays up to date on industry news related to SportCity. Her behavior is an example of _______.
Answer Options:
the role.
sportsmanship
boosterism
helping
Answer: boosterism
Question: Hofstede’s research found that a culture high on ______ accepts the fact that authority is usually distributed unequally within organizations.
Answer Options:
collectivism
masculinity
uncertainty avoidance
power distance
Answer: power distance
Question: According to the job characteristics theory, the degree to which carrying out the activities required by the job provides the worker with clear information about how well he or she is performing is known as
Answer Options:
feedback
autonomy
significance
meaningfulness of work
Answer: feedback
Question: Hans is an interior designer who works with an architect who builds unique, private luxury homes. Hans is responsible for coming up with the acoustics, lighting, temperature, color, furniture, furnishings, and moldings inside the home, as well as supervising the purchase and installation of materials. He enjoys transforming interior spaces into a unified whole that conveys the personality of the residents who will live there. Hans’s job has
Answer Options:
low utilization of ability
low autonomy
high monotony
high identity
Answer: high identity
Question: Candace can be described as an ambitious individual. She joined Boulder Distribution as a junior recruiter and wants to climb the corporate ladder to become a team leader in the future. Candace works hard to build up her reputation, makes time to interact with not only her manager but other managers as well and lets everyone know how passionate she is about working at Boulder. In the context of the Big Five taxonomy, the personality dimension ______ best describes Candace.
Answer Options:
neuroticism
agreeableness
conscientiousness
extraversion
Answer: extraversion
Question: A week ago, Manny wrecked a company car when another driver pulled out in front of him, and once he threw away about a hundred dollars’ worth of perfectly good office supplies while clearing out an old storage cabinet. Yet his supervisors have not held either action against him. Why is this most likely the case?
Answer Options:
Answer: Not available as it requires the context of the full text or further options.
Question: According to the text and information we discussed during lecture, people with high levels of which of the following personality traits work well in many different types of team settings?
Answer Options:
extraversion
openness to experience
conscientiousness
agreeableness
Answer: openness to experience
Question: _______ describes voluntary employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place.
Answer Options:
Counterproductive behavior
Citizenship behavior
Adaptive task performance
Creative task performance
Answer: Citizenship behavior
Question: Satisfaction with ______ reflects employees’ feelings about their actual job tasks, including whether those tasks are challenging, interesting, respected, and make use of key skills rather than being dull, repetitive, and uncomfortable.
Answer Options:
promotion
pay
supervision
the work itself
Answer: the work itself
Question: Although Ella works as a waitress in a supper club, she wants to eventually open her own restaurant that combines traditional supper club dishes with more innovative cuisine. According to job characteristics theory, Ella has a high degree of
Answer Options:
growth need strength
the need for power
altruism
agreeableness
Answer: growth need strength
Question: Some people react to bad rules or policies by constructively trying to change them instead of passively complaining about them. This positive characteristic is known as _______.
Answer Options:
sportsmanship
voice
civic virtue
helping
Answer: voice
Question: According to the job characteristics theory, the degree to which the job requires completing a whole, identifiable piece of work from beginning to end with a visible outcome is known as
Answer Options:
identity
responsibility for outcomes
Answer: identity
Question: When a fight broke out between two workers at Fish HVAC, Tobias, a coworker, decided to walk away and let the situation resolve on its own. In the context of the Big Five taxonomy, the personality dimension ______ best describes Tobias.
Answer Options:
conscientiousness
extraversion
agreeableness
neuroticism
Answer: agreeableness
Question: Which of the following scenarios illustrates a case of ethnocentrism?
Answer Options:
T.J., a television producer from California, goes out of his way to draw ideas and methods with other producers from India, South Korea, and Hollywood.
Liam, a millwright from Kentucky, ignores input from engineers at his tractor company’s Japanese subsidiary because he believes Americans build the best tractors.
Nelson, a civil engineer from New York, comes off as pushy and rude when he visits engineering firms in Nordic Europe.
Chad, a fisherman from Alaska, has tried using nets manufactured in Japan and Russia, but finds his American-made nets perform slightly better.
Answer: Liam, a millwright from Kentucky, ignores input from engineers at his tractor company’s Japanese subsidiary because he believes Americans build the best tractors.
Question: According to the resource-based view of organizations, people are inimitable because they:
Answer Options:
cause lasting changes in the organization that can be replicated if necessary.
make many small decisions that cannot be replicated by other resources.
do their work with more precision than a machine could achieve.
are necessary for the production of goods and/or services.
are necessary for building co-workers’ morale.
Answer: make many small decisions that cannot be replicated by other resources.
Question: Top Shelf Enterprises is conducting its annual performance review. Which of the following employees would Top Shelf view as being the most inimitable?
Answer Options:
Janara, who has had difficulty getting along with members of her work team.
Bert, who has often been late to meetings and complains about his work load.
Elvin, who has been a steady and reliable worker for the company for over five years.
Takumi, who devised a new component that increased company sales by 25 percent.
Answer: Takumi, who devised a new component that increased company sales by 25 percent.
Question: _______ is made up of behaviors that focus specifically on reducing the efficiency of work output.
Answer Options:
Production deviance
Personal aggression
Property deviance
Political deviance
Answer: Production deviance
Question: Akari accepted a position with Innovate Electronics because she knows the company is highly regarded. Which of the following work value categories does Akari’s choice relate to?
Answer Options:
Coworkers
Pay
Supervision
Status
Answer: Status
Question: Employees who feel a sense of _______ commitment tend to engage in more interpersonal and organizational citizenship behaviors, such as helping, sportsmanship, and boosterism.
Answer Options:
affective
proactive
continuance
normative
Answer: affective
Question: Damita finds an advertisement for a bookkeeper position at a small business. The ad mentions handling accounts payable and accounts receivable, payroll, worker’s compensation and unemployment insurance, and other financial matters related to the operation of the company. These items in the job description are all examples of:
Answer Options:
job performance.
citizenship behavior.
job analysis.
task performance.
Answer: task performance