Question: When analyzing the audience for your presentation, it is best if you: (Select the best choice)
Answer Choices:
Learn and explore how they feel about your topic
Understand what they may already know about the topic
Have an idea of its demographics and composition
All of the above
Answer: All of the above
Question: This DISC style is very task-focused and acts quickly:
Answer Choices:
S
I
D
C
Answer: D
Question: Breaking the Success Barrier is easily achieved once you assert yourself and set your mind to it.
True
False
Answer: False
Question: The Conflict Resolution Matrix should only include major issues, allowing the minor issues to resolve themselves.
True
False
Answer: False
Question: When prioritizing tasks, which should be considered first:
Answer Choices:
Important & Urgent
Important and Critical
Essential & Immediate
Necessary and Urgent
Answer: Important & Urgent
Question: The following are examples of Body Language (i.e., non-verbal communication) (Select all that apply):
Answer Choices:
Gestures or body movements
Eye contact
Facial expressions
Posture
Answer: Gestures or body movements
Eye contact
Facial expressions
Posture
Question: Self-actualization needs are often met by:
Answer Choices:
Your job title
Your level of income
Fulfillment of your potential
Your social status
Answer: Fulfillment of your potential
Self-Confidence/How to Sell Yourself, Part 2
Question: A “Barrier to Success” that many people encounter is (select all that apply):
Unable to make decisions
Needing “toys or possessions” to bolster self-esteem
Lack of job opportunities
Low confidence and self-esteem
Answer: Unable to make decisions
Needing “toys or possessions” to bolster self-esteem
Low confidence and self-esteem
Question: The two variations of the Parent ego state are (Select all that apply):
Answer Choices:
Critical
Commending
Nurturing
Answer: Critical
Nurturing
Question: The best way to avoid unnecessary utterances, slang, manners-of-speech, etc. is to:
Answer Choices:
Let the audience know ahead of time it may happen
Use slang to seem personable
Be fully rehearsed and have key transitions
Ensure that friends and relatives know
Answer: Be fully rehearsed and have key transitions
Question: “Can you describe the circumstances leading up to _______?” is an example of what type of question:
Answer Choices:
Comparison question
Knowledge question
Analytical question
Application question
Answer: Analytical question
Question: When communicating with an “I” style, do not:
Answer Choices:
Tell them a joke
Be friendly and warm
Give negative feedback in front of their peers
Ask for their opinion
Answer: Give negative feedback in front of their peers