Question: _____ are habits of acceptable behavior.

Answer Options:

Ethics
Laws
Morals
Virtues

Answer: Virtues

 

Question: A(n) _____ is a statement of what ought to be.

Answer Options:

fact
principle
value
norm

Answer: value

 

Question: Which of the following is NOT an aspect of good problem-solving skills?

Answer Options:

Evaluating alternatives
Identifying the problem
Overcoming barriers to implementation
Ignoring feedback

Answer: Ignoring feedback

 

Question: A(n) _____ is a model that represents a system as a set of variables that are linked by cause-and-effect relationships.

Answer Options:

flowchart
influence diagram
decision tree
decision table

Answer: influence diagram

 

Question: In the context of decision-making, a _____ is an uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives.

Answer Options:

risk
problem
decision
process

Answer: risk

 

Question: The _____ process helps organizations identify and select among potential solutions to a problem.

Answer Options:

decision-making
problem-solving
planning
organizing

Answer: decision-making

 

Question: _____ is a technique used to help groups generate multiple ideas and alternatives for solving problems.

Answer Options:

Brainstorming
Nominal group technique
Delphi technique
Decision tree analysis

Answer: Brainstorming

 

Question: In the context of decision making, a _____ is a situation in which there are two or more ethically acceptable but mutually exclusive alternatives.

Answer Options:

decision point
problem statement
dilemma
ethical dilemma

Answer: ethical dilemma

 

Question: A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.

Answer Options:

process
operation
project
task

Answer: project

 

Question: Which of the following is NOT an attribute of a good decision?

Answer Options:

Based on facts and information
Accounts for uncertainties and risks
Ignores stakeholders’ interests
Considers all relevant criteria

Answer: Ignores stakeholders’ interests

 

Question: A(n) _____ is a principle or standard that an individual believes to be important.

Answer Options:

ethic
value
norm
rule

Answer: value

 

Question: An approach to ethical decision making that is based on a vision of society as a community whose members work together to achieve a general set of values and goals is the _____ approach.

Answer Options:

utilitarian
common good
fairness
virtue ethics

Answer: common good

 

Question: A(n) _____ is a habit of unacceptable behavior.

Answer Options:

moral
ethic
vice
virtue

Answer: vice

 

Question: In the case of United States v. New York Central & Hudson River Railroad Co., the U.S. Supreme Court established that:

Answer Options:

an employer can be held responsible for the acts of its employees even if the employees act in a manner contrary to their employer’s directions.
executives in an organization with an effective ethics program can receive lesser sentences for unethical actions.
organizations can escape criminal liability if they make strong efforts to prevent and detect misconduct in the workplace.
officers of companies cannot be given light sentences if their ethics programs fail to deter criminal activity within their firms.

Answer: an employer can be held responsible for the acts of its employees even if the employees act in a manner contrary to their employer’s directions.

 

Question: A _____ provides an organization with vision and leadership in the area of business conduct.

Answer Options:

spiritual leader
disseminator
corporate ethics officer
disturbance handler

Answer: corporate ethics officer

 

Question: _____ is the concept that an organization should act ethically by taking accountability for the impact of its actions on the environment, the community, and the welfare of its employees.

Answer Options:

Corporate sustainability
Corporate governance
Corporate social entrepreneurship
Corporate social responsibility

Answer: Corporate social responsibility

 

Question: Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

Answer Options:

Develop problem statement
Evaluate result
Identify alternatives
Implement decision

Answer: Develop problem statement

 

Question: Companies that develop and maintain strong employee relations:

Answer Options:

enjoy lower turnover rates.
face low employee morale.
build indifference to the organization’s goals.
erode employee involvement.

Answer: enjoy lower turnover rates.