Question: Name and describe 2 challenges face my managers that are discussed in your book.

Answer: One challenge is to deal with competitive advantage. Another challenge is to deal with managing for technological advances and trying to keep up. Correct Answer: One component that makes for a good vision statement is having clarity in what you are saying. Another good component is showing what you are wanting to achieve long term in you or your company. Question 896 (Quiz 1 – Chapter 2 and History of Management Notes) Question: Which scientific management pioneer coined a term, that referred to 1 of 17 basic motions workers can perform, using their own name? Answer Options: (A) Frank Gilbreth. (B) Joan Gilbreth. (C) Lillian Gilbreth. (D) Frederick Taylor. Correct Answer: (A) Frank Gilbreth.

 

Question: Administrative management is concerned with managing the total organization. Which of the following was not a pioneer in this area?

Answer Options:

(A) Michael Porter.
(B) Henri Fayol.
(C) Charles Clinton Spaulding.
(D) Max Weber.

Answer: (A) Michael Porter.

 

Question: Who is seen as responsible for developing the Theory X and Theory Y?

Answer Options:

(A) Douglas McGregor.
(B) Abraham Maslow.
(C) Peter Drucker.
(D) Frederick Taylor.

Answer: (A) Douglas McGregor.

 

Question: Which system of management is also known as the quantitative perspective?

Answer Options:

(A) Classical management.
(B) Operations management.
(C) Behavioral management.
(D) Contemporary management.

Answer: (B) Operations management.

 

Question: Which scientific management pioneer focused on worker productivity through time and motion studies?

Answer Options:

(A) Frederick Taylor.
(B) Frank Gilbreth.
(C) Max Weber.
(D) Henri Fayol.

Answer: (A) Frederick Taylor.

 

Question: Which approach to management considers both the classical and behavioral perspectives?

Answer Options:

(A) Systems approach.
(B) Quantitative approach.
(C) Classical approach.
(D) Behavioral approach.

Answer: (A) Systems approach.

 

Question: Inputs, transformational processes, outputs, and feedback are all considered part of which of the following?

Answer Options:

(A) A system.
(B) A department.
(C) An organization.
(D) A supply chain.

Answer: (A) A system.

 

Question: According to Fayol’s 14 principles of management, what is another name for scalar chain?

Answer Options:

(A) Chain of Command.
(B) Order.
(C) Esprit de corps.
(D) Centralization.

Answer: (A) Chain of Command.

 

Question: If you were interested in learning more about your competitors, what model may you use?

Answer Options:

(A) Porter’s Five Forces Model.
(B) Fayol Model.
(C) Drucker Model.
(D) Motivational Model.

Answer: (A) Porter’s Five Forces Model. Question 905 (Quiz 3 – Chapter 11) Question: Jamal feels flushed and his heart starts to beat faster when he hears his coworkers describe customers as ignorant. This response is his emotional ______. Answer Options: (A) Trigger. (B) Regulation. (C) Underscoring. (D) Intelligence. Correct Answer: (A) Trigger.

 

Question: Your supervisor says the company needs you to stay late to meet an important deadline, but your family expects you to be present for your child’s birthday party. You are experiencing role _______.

Answer Options:

(A) Conflict.
(B) Appreciation.
(C) Overload.
(D) Disengagement.

Answer: (A) Conflict.

 

Question: Employees with a(n) ______ locus of control will probably resist close managerial supervision and should probably be placed in jobs requiring high initiative and lower compliance.

Answer Options:

(A) Internal.
(B) External.
(C) High.
(D) Low.

Answer: (A) Internal.

 

Question: The von Neumann report identified the parts of a computer as:

Answer Options:

Central arithmetic part, Central control part, Virtual Memory, Input, Output
Central arithmetic part, Central control part, Memory, Input, Output
Central control part, Processes, Memory, Input, Output
Central arithmetic part, Processes, Memory, Input, Output

Answer: Central arithmetic part, Central control part, Memory, Input, Output

 

Question: System calls can be invoked by

Answer Options:

The operating system only
The operating system and end user applications
End users directly
None of the above

Answer: The operating system and end user applications

 

Question: Memory is

Answer Options:

The smallest sequence of instructions an OS can manage independently
Storehouse of computer data that can be accessed directly by the CPU and I/O devices
Provided by operating systems

Answer: Storehouse of computer data that can be accessed directly by the CPU and I/O devices

 

Question: Operating system security principles include all the following except

Answer Options:

Dual mode operation
Process isolation
Domain separation
Least privilege

Answer: Domain separation

 

Question: The performance of warehouse scale computers is assessed in terms of all the following metrics except

Answer Options:

Performance for given energy consumption
Reliability
Performance for given financial investment
Variety of operating systems running

Answer: Variety of operating systems running

 

Question: The von Neumann report is important to the IT industry because it defined

Answer Options:

The components of a modern computer
The components of modern communication networks
Rules for human-computer interaction
All of the above

Answer: The components of a modern computer

 

Question: Automated infrastructure is

Answer Options:

Configuring the IT infrastructure using interactive tools
Automating the deployment of applications
Configuring the IT infrastructure using definition files
Developing respect for IT leadership

Answer: Configuring the IT infrastructure using definition files