Question: _______ is defined as reciprocal faith in others’ intentions and behaviors.
Answer Options:
Answer: (A) Trust.
Question: Which of the following is NOT considered an essential consideration in building a group into an effective team?
Answer Options:
Answer: (A) Unanimity.
Question: A(n) _______ role is behavior that concentrates on getting the team’s work done. For example, one team member’s role may be to generate daily sales information at the end of each working day.
Answer Options:
Answer: (A) Task.
Question: Someone at a team meeting who says, “Let’s hear from those who oppose this plan,” is performing a _______ role.
Answer Options:
Answer: (A) Maintenance.
Question: Beau was leading a project when a conflict erupted. He did not know what to do, so he did nothing, which allowed Noel to emerge as the leader. This group was still in the _______ stage.
Answer Options:
Answer: (A) Storming.
Question: _______ teams have been found to have a positive effect on productivity and attitudes of control, yet no impact on job satisfaction or organizational commitment.
Answer Options:
Answer: (D) Virtual.
Question: _______ teams include members from different areas within an organization, such as finance, operations, and sales.
Answer Options:
Answer: (A) Cross-Functional.
Question: When using a self-managed team, it is important that management
Answer Options:
Answer: (C) Delegate administrative oversight of activities such as planning, scheduling, and monitoring to team members.
Question: Personality conflicts can get in the way of innovation.
Answer Options:
Answer: (A) True.
Question: An _______ program includes plans to help employees cope with stress, burnout, substance abuse, health problems, and family issues that influence job performance.
Answer Options:
Answer: (A) employee assistance.
Question: _______ is the tendency to remember recent information better than earlier information.
Answer Options:
Answer: (A) The recency effect. Question 963 (Quiz 2 – Chapter 7) Question: _______ are guidelines or rules of behavior that define the boundaries of behavior. Answer Options: (A) Norms. (B) Projections. (C) Policies. (D) Projects. Correct Answer: (A) Norms.
Question: Which teams are usually permanent?
Answer Options:
Answer: (A) Work
Question: As a manager, when you provide rewards or reprimand your subordinates, you are exhibiting transactional leadership.
Answer Options:
Answer: (A) True.
Question: Which of the following is NOT one of the five sources of power?
Answer Options:
Answer: (A) Appearance.
Question: _______ power is power managers have resulting from their formal positions within organizations. (Choose the best answer)
Answer Options:
Answer: (A) Legitimate.
Question: _______ power results from one’s specialized knowledge.
Answer Options:
Answer: (A) Expert.
Question: _______, which include acting friendly or making someone feel good or important before making a request, are influence tactics.
Answer Options:
Answer: (A) Ingratiating tactics.
Question: Adaptive, flexible organizational cultures are less likely to foster transformational leadership than bureaucratic ones.
Answer Options:
Answer: (B) False.