Question: The three types of basic processes on a process model:

Answer Options:

Sequence, selection and iteration processes
Navigation, status and work processes
Afferent, central and efferent processes
Batch, online and real time processes
Singular, bilateral and library processes

Answer: Afferent, central and efferent processes

 

Question: When changing a logical DFD into a physical DFD, it might be necessary to

Answer Options:

Add system-related data stores, data flows and processes
Normalize the logical DFD into 3NF

Answer: Add system-related data stores, data flows and processes

 

Question: Moderate changes to existing processes falls under the __________ analysis.

Answer Options:

Business Process Automation (BPA)
Business Process Reengineering (BPR)
Business Process Improvement (BPI)
Business Process Design (BPD)

Answer: Business Process Improvement (BPI)

 

Question: Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?

Answer Options:

Interpersonal
Ethical
Business
Technical
Analytical

Answer: Interpersonal

 

Question: The outcome of the analysis phase is the:

Answer Options:

Business Process document
System request document
System specification document
Feasibility Analysis document
System proposal document

Answer: System proposal document

 

Question: The outcome of the design phase is the:

Answer Options:

Business Process document
System proposal document
System specification document
System request document
Feasibility Analysis document

Answer: System specification document

 

Question: The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

Answer Options:

Analytical
Interpersonal
Business
Technical
Ethical

Answer: Business

 

Question: TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:

Answer Options:

Less than 20%
$62,000
About 51.7%
About 65.3%
About 34%

Answer: About 51.7%

 

Question: Which of the following project roles would analyze the key business aspects of the system?

Answer Options:

Infrastructure analyst
Systems analyst
Project manager
Business analyst
Change management analyst

Answer: Business analyst

 

Question: Moderate changes to existing processes falls under the __________ analysis.

Answer Options:

Business Process Reengineering (BPR)
Business Process Automation (BPA)
Business Process Management (BPM)
Business Process Improvement (BPI)

Answer: Business Process Improvement (BPI)

 

Question: Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?

Answer Options:

Interpersonal
Ethical
Business
Technical
Analytical

Answer: Interpersonal

 

Question: The outcome of the analysis phase is the:

Answer Options:

Business Process document
System request document
System specification document
Feasibility Analysis document
System proposal document

Answer: System proposal document

 

Question: The outcome of the design phase is the:

Answer Options:

Business Process document
System proposal document
System specification document
System request document
Feasibility Analysis document

Answer: System specification document

 

Question: The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

Answer Options:

Analytical
Interpersonal
Business
Technical
Ethical

Answer: Business

 

Question: TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:

Answer Options:

Less than 20%
$62,000
About 51.7%
About 65.3%
About 34%

Answer: About 51.7%

 

Question: Which of the following project roles would analyze the key business aspects of the system?

Answer Options:

Infrastructure analyst
Systems analyst
Project manager
Business analyst
Change management analyst

Answer: Business analyst

 

Question: Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

Answer Options:

Chief Information Officer (CIO)
Champion
Project Manager
Systems Analyst
Requirements Analyst

Answer: Champion