Question: Question: Gossip and rumor in an organization are part of the ______, which itself is a type of ______ communication channel.

Answer Options:

grapevine; informal culture; horizontal organizational chart; informal grapevine; horizontal Correct Answer: grapevine; informal

Answer:

 

Question: Question: Younger generations are more likely to use email.

Answer Options:

True False Correct Answer: True

Answer:

 

Question: Question: Which of the following is a non-verbal form of communication discussed in this chapter?

Answer Options:

Eye Contact
A letter Email
A text Correct Answer: Eye Contact

Answer:

 

Question: Question: According to the research discussed in the book, women are more likely to use “we” statements when taking credit.

Answer Options:

True False Correct Answer: True

Answer:

 

Question: Question: ______ is a person’s characteristic speaking patterns, such as the use of pacing, pausing, questions, and stories.

Answer Options:

Machiavellianism Trust Competition Extroversion Correct Answer: Extroversion

Answer:

 

Question: Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

Answer Options:

Chief Information Officer (CIO) Champion Project Manager Systems Analyst Requirements Analyst

Answer: Champion

 

Question: Which phase is generally the longest and most expensive part of the development process?

Answer Options:

Analysis Implementation Design Planning Feasibility

Answer: Implementation

 

Question: Which was NOT given as a method for determining business requirements?

Answer Options:

Questionnaires and surveys Document analysis Observation Interviewing Benchmarking

Answer: Benchmarking

 

Question: Rapid Application Development is a collection of methodologies that include all of the following except:

Answer Options:

Throwaway Prototyping Iterative Development System Prototyping V-model Methodology

Answer: V-model Methodology

 

Question: Suggestions for motivation might include all of these EXCEPT:

Answer Options:

Having a good working environment Giving all team members the same bonus on a project Setting realistic deadlines Reward those with outstanding quality and effort Recognize and reward good efforts

Answer: Giving all team members the same bonus on a project

 

Question: The most common reason for schedule and cost overruns is __________.

Answer Options:

Scope creep Lack of communication from project manager to project team Team conflict Adding people to a late project Lack of support by sponsor and champion

Answer: Scope creep

 

Question: The science (or art) of project management is in making __________ of size, time and cost.

Answer Options:

Trade-offs Maximum calculations Benchmark comparisons Analyzed and educated estimates Minimum calculations

Answer: Trade-offs

 

Question: The V-model pays more explicit attention to __________.

Answer Options:

Return on Investment (ROI) Prototyping Business Value (the “V”) Iteration Testing

Answer: Testing

 

Question: Throwaway prototyping is BEST characterized as:

Answer Options:

A method for exploring design alternatives
A method for stressing customer satisfaction More explicit testing
A Quick and Dirty system
A series of versions

Answer: A method for exploring design alternatives

 

Question: What is the MAIN difference between systems prototyping and throwaway prototyping?

Answer Options:

Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives Systems prototyping is a rapid application development methodology; while throwaway prototyping is not Throwaway prototyping involves users while systems prototyping does not Systems prototyping involves users while throwaway prototyping does not Throwaway prototyping develops systems that will be used as “stop-gap” systems – and generally for less than six months; while systems prototyping results in systems that will be used extensively for several years

Answer: Systems prototyping works with users to quickly develop a simplified working version of the proposed system; while throwaway prototyping focuses more on exploring design alternatives

 

Question: Which is a true statement about IT projects?

Answer Options:

Project Managers must be certified as PMP (Project Management Professionals) Most IT departments face a demand for IT projects that far exceed the ability to do them Project teams of 12 to 15 are generally considered optimum The majority of projects stand only in response to the risk strategy of the business Project estimates tend to have a built-in buffer of time

Answer: Most IT departments face a demand for IT projects that far exceed the ability to do them

 

Question: Which of the following methodologies is the historic standard, but is used less today because it takes the longest to complete all the SDLC steps?

Answer Options:

Parallel Throwaway prototyping Iterative System prototyping Waterfall

Answer: Waterfall

 

Question: Which would generally NOT be taken into consideration for project portfolio management in an organization?

Answer Options:

The number of strategic projects The number of tactical projects The number of financially feasible projects The number of high risk projects

Answer: The number of financially feasible projects