Question: Which was NOT given as a method for determining business requirements?
Answer Choices: Questionnaires and surveys
Document analysis
Observation
Interviewing
Benchmarking
Answer: Benchmarking
Question: Suggestions for motivation might include all of these EXCEPT:
Answer Choices: Having a good working environment
Giving all team members the same bonus on a project
Setting realistic deadlines
Reward those with outstanding quality and effort
Recognize and reward good efforts
Answer: Giving all team members the same bonus on a project
Question: The most common reason for schedule and cost overruns is __________.
Answer Choices: Scope creep
Lack of communication from project manager to project team
Team conflict
Adding people to a late project
Lack of support by sponsor and champion
Answer: Scope creep
Question: The science (or art) of project management is in making __________ of size, time and cost.
Answer Choices: Trade-offs
Maximum calculations
Benchmark comparisons
Analyzed and educated estimates
Minimum calculations
Answer: Trade-offs
Question: The outcome of the analysis phase is the:
Answer Choices: Business Process document
System request document
System specification document
Feasibility Analysis document
System proposal document
Answer: System proposal document
Question: Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?
Answer Choices: Interpersonal
Ethical
Business
Technical
Analytical
Answer: Interpersonal
Question: The outcome of the design phase is the:
Answer Choices: Business Process document
System proposal document
System specification document
System request document
Feasibility Analysis document
Answer: System specification document
Question: Rapid Application Development is a collection of methodologies that include all of the following except:
Answer Choices: Throwaway Prototyping
Iterative Development
System Prototyping
V-model Methodology
Answer: V-model Methodology
Question: Which phase is generally the longest and most expensive part of the development process?
Answer Choices: Analysis
Implementation
Design
Planning
Feasibility
Answer: Implementation
Question: The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:
Answer Choices: Analytical
Interpersonal
Business
Technical
Ethical
Answer: Business
Question: Moderate changes to existing processes falls under the __________ analysis.
Answer Choices: Business Process Reengineering (BPR)
Business Automation Processes (BPA)
Business Process Modeling (BPM)
Business Process Improvement (BPI)
Answer: Business Process Improvement (BPI)
Question: Which of the following project roles would analyze the key business aspects of the system?
Answer Choices: Infrastructure analyst
Systems analyst
Project manager
Business analyst
Change management analyst
Answer: Business analyst
Question: TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:
Answer Choices: Less than 20%
$62,000
About 51.7%
About 65.3%
About 34%
Answer: About 51.7%
Question: Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?
Answer Choices: Chief Information Officer (CIO)
Champion
Project Manager
Systems Analyst
Requirements Analyst
Answer: Champion