Question: When developing the Major Inputs and Major Outputs for a use case, the analyst and users should consider:

Answer Options:

Only the common inputs and outputs
What triggers these inputs and outputs
Developing separate use cases for every possible input and every possible output
All possible inputs and outputs even with rare occurrences
Using activity elimination to see if these inputs and outputs are really needed

Answer: All possible inputs and outputs even with rare occurrences

 

Question: Which is NOT true of use cases?

Answer Options:

Use cases should be confirmed by users
They contain all the information needed to build one part of a process model
Each use case has a name, a number, importance level, brief description, primary actor, trigger, input/outputs, and a list of major steps
Use cases normally contain ten to twelve major steps

Answer: They contain all the information needed to build one part of a process model

 

Question: You might have to go back and adjust the steps in a use case, if ____________.

Answer Options:

The primary actor is an external customer
The trigger is an external one
The importance level is “high”
The steps are of varying size
There are more than three major inputs to a step

Answer: The steps are of varying size

 

Question: A data flow is:

Answer Options:

A combination of function and the data it acts upon
A collection of data within a system
A single piece of data within a system
A person, organization or system that is external to the system
An activity or a function that is performed for some specific business reason

Answer: A single piece of data within a system

 

Question: Moderate changes to existing processes falls under the __________ analysis.

Answer Options:

Business Process Reengineering (BPR)
Business Process Automation (BPA)
Business Process Improvement (BPI)
Business Process Management (BPM)

Answer: Business Process Improvement (BPI)

 

Question: Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology). He is demonstrating what system analyst skill?

Answer Options:

Interpersonal
Ethical
Business
Technical
Analytical

Answer: Interpersonal

 

Question: The outcome of the analysis phase is the:

Answer Options:

Business Process document
System request document
System specification document
Feasibility Analysis document
System proposal document

Answer: System proposal document

 

Question: The outcome of the design phase is the:

Answer Options:

Business Process document
System proposal document
System specification document
System request document
Feasibility Analysis document

Answer: System specification document

 

Question: The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

Answer Options:

Analytical
Interpersonal
Business
Technical
Ethical

Answer: Business

 

Question: TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:

Answer Options:

Less than 20%
$62,000
About 51.7%
About 65.3%
About 34%

Answer: About 51.7%

 

Question: Which of the following project roles would analyze the key business aspects of the system?

Answer Options:

Infrastructure analyst
Systems analyst
Project manager
Business analyst
Change management analyst

Answer: Business analyst

 

Question: Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

Answer Options:

Chief Information Officer (CIO)
Champion
Project Manager
Systems Analyst
Requirements Analyst

Answer: Champion

 

Question: Which phase is generally the longest and most expensive part of the development process?

Answer Options:

Analysis
Implementation
Design
Planning
Feasibility

Answer: Implementation

 

Question: Which was NOT given as a method for determining business requirements?

Answer Options:

Questionnaires and surveys
Document analysis
Observation
Interviewing
Benchmarking

Answer: Benchmarking

 

Question: Rapid Application Development is a collection of methodologies that include all of the following except:

Answer Options:

Throwaway Prototyping
Iterative Development
System Prototyping
V-model Methodology

Answer: V-model Methodology

 

Question: Suggestions for motivation might include all of these EXCEPT:

Answer Options:

Having a good working environment
Giving all team members the same bonus on a project
Setting realistic deadlines
Reward those with outstanding quality and effort
Recognize and reward good efforts

Answer: Giving all team members the same bonus on a project

 

Question: The most common reason for schedule and cost overruns is __________.

Answer Options:

Scope creep
Lack of communication from project manager to project team
Team conflict
Adding people to a late project
Lack of support by sponsor and champion

Answer: Scope creep

 

Question: The science (or art) of project management is in making __________ of size, time and cost.

Answer Options:

Trade-offs
Maximum calculations
Benchmark comparisons
Analyzed and educated estimates
Minimum calculations

Answer: Trade-offs