Question: Nonexempt positions are usually covered by job descriptions, but exempt positions do not need to have one.
Answer Options: True False Correct Answer: False
Question: One portion of every job description usually specifies the experience and minimum level of education required of the person who will do the job.
Answer Options: True False Correct Answer: True
Question: Performance of a thorough analysis is ordinarily the most effective preparation for developing a comprehensive job description.
Answer Options: True False Correct Answer: True
Question: The most effective job descriptions come in the form of lengthy documents covering positions in every detail.
Answer Options: True False Correct Answer: False
Question: What must a department manager do concerning the organization’s compensation and benefits programs?
Answer Options: Have a detailed understanding of their own plan, but refer all employee questions to HR Never address compensation and benefits issues and refer all related inquiries to the HR department Become intimately familiar with benefits plans but send all compensation issues to human resources personnel Have a working understanding of compensation and benefits issues to address routine questions Correct Answer: Have a working understanding of compensation and benefits issues to address routine questions
Question: Which three employee-related activities are most clearly aligned with a typical human resources department?
Answer Options: Recruitment, compensation and benefits, and employee relations Compensation and benefits, training and development, and employee relations Recruitment, compensation and benefits, and risk management Recruitment, compensation and benefits, and award programs Correct Answer: Compensation and benefits, training and development, and employee relations
Question: Why might an organization decide to outsource part of the work being done?
Answer Options: The existing staff do not have sufficient time to perform it adequately. There is cost neutrality in outsourcing. The specific skills required to perform it are obsolete. It is a very important component of what the organization does. Correct Answer: The existing staff do not have sufficient time to perform it adequately.
Question: Why was the payroll office, once a constant feature of HR departments, removed from HR?
Answer Options: Payroll requirements and financial activities have become more complex and sophisticated. Payroll became too uninteresting for the human resource staff. It is always more efficient to have payroll done by an outside service. Human resources lost a political struggle with the finance department for the control of the payroll activity. Correct Answer: Payroll requirements and financial activities have become more complex and sophisticated.
Question: All of the tasks that may be performed found within a given HR department relate to some aspect of acquiring, maintaining, retaining, or separating employees.
Answer Options: True False Correct Answer: True
Question: Human resource managers believe that most health care workers are only motivated by material rewards.
Answer Options: True False Correct Answer: False
Question: In many cases, much of a health care organization’s nonclinical training and development activities are centralized in human resources.
Answer Options: True False Correct Answer: True
Question: A health care organization’s employee pension fund is ordinarily managed by dedicated specialists outside of organization’s HR department.
Answer Options: True False Correct Answer: True
Question: Since Affirmative Action programs are actively mandated, they must be an active concern for every HR employee.
Answer Options: True False Correct Answer: False
Question: An employee assistance program (EAP) should help employees in addressing personal problems that can affect work performance.
Answer Options: True False Correct Answer: True
Question: The development and placement of employment advertising may be grouped under the heading of “Employee support or maintenance.”
Answer Options: True False Correct Answer: False
Question: It is essential that department managers be extremely familiar with all of the benefits that the organization has available. That way there is no reason to send employees to HR for these types of questions.
Answer Options: True False Correct Answer: False
Question: The expectations of an HR department are not as clear or as recognizable as those placed on line departments.
Answer Options: True False Correct Answer: False
Question: Placement of advertisements for new positions is dealt with only by the HR department. No other departments play a role in this activity.
Answer Options: True False Correct Answer: False