What is the study of human movement and gestures called?
Answer Choices:
PhoneticsKinesicsChronemicsHaptics
Answer: Kinesics
What is the study of personal space and the meaning of distance in our interpersonal relationships called?
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ProxemicsChronemicsKinesicsHaptics
Answer: Proxemics
Which of the following statements is true about non-verbal communication?
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is often unplannedcommunicates through non-linguistic meanscan communicate successfully both at the same timecan include all intentional and unintentional cuesAll of the above are correct
Answer: All of the above are correct
The statement “That’s a bad idea” is an example of which type of listening response?
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questioningadvisinganalyzingevaluating
Answer: evaluating
Which of the following are factors that can affect emotional expression?
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personalityculturegenderall of the above
Answer: all of the above
In a business context, men of higher status tend to touch other men of lower status more often than the other way around.
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TrueFalse
Answer: True
In order to be affected by someone else’s mood, you have to be in a close interpersonal relationship with them.
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TrueFalse
Answer: False
Research has found that men and women are equally susceptible to emotional contagion.
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TrueFalse
Answer: False
All of the following statements are true about emotions except…
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Research has shown emotions have a process similar to a roller coaster.Several functions can be attributed to the initial emotions.Women tend to be less vulnerable to emotional contagion than men.Emotions are largely consistent across all individuals.
Answer: Women tend to be less vulnerable to emotional contagion than men.
Language has the ability to:
Answer Choices:
InformDescribeCommunicate PowerCreateAll of the above
Answer: All of the above
The words might have the same pronunciation, but different spellings and meanings. This is an example of a:
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HomographsHeteronymsHomophonesNone of the above
Answer: Homophones
The emotion we experience (e.g., boredom or anger) is a result of how we interpret a situation.
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TrueFalse
Answer: True
The most effective way to cope with emotions in interpersonal encounters is to:
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reduce the problem.change the way we interpret situations.forget about the problem.seek advice about the person responsible for the emotions.
Answer: change the way we interpret situations.
According to your text, using “I” language can help communicate responsibility.
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TrueFalse
Answer: True
What we very often conveys more meaning than what we do.
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TrueFalse
Answer: True
All of the following statements are true about using “we” language except:
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It helps build a more cohesive team.It should be used to avoid conflicts.It reflects the speaker’s openness.It conveys a sense of belonging.
Answer: It should be used to avoid conflicts.
Which of the following is the most accurate example of an empathetic response?
Answer Choices:
“Stop worrying.”“It’s not so bad.”“I know how you feel.”“I have a similar experience, and it was hard.”
Answer: “I have a similar experience, and it was hard.”
In contrast to adapters, symbolic gestures are used intentionally and serve a clear communicative function.
Answer Choices:
TrueFalse
Answer: True