Question: In a structure chart, the element that is drawn as an empty circle with an attached arrow is known as a(n):

Answer Options:

Conditional line
Connector
Control couple
Data couple
Module

Answer: Data couple

 

Question: Processes from logical DFDs might show up on a physical data flow diagram as:

Answer Options:

Tables in a database
External entities
Outside the human-machine boundary
Audit log files
HTML screens or Visual Basic forms

Answer: HTML screens or Visual Basic forms

 

Question: Justyne supervises several employees who seem to have low self-efficacy. To improve this situation, she should do all the following EXCEPT

Answer Options:

(A) avoid rewarding small successes.
(B) give positive feedback and constructive pointers.
(C) provide guided experiences.
(D) serve as a role model and mentor to them.

Answer: (A) avoid rewarding small successes.

 

Question: Which of the following is NOT one of the main ways to reduce cognitive dissonance?

Answer Options:

(A) Complete an emotional intelligence assessment.
(B) Find consonant elements that outweigh the dissonant ones.
(C) Change your attitude.
(D) Belittle the importance of the inconsistent behavior.

Answer: (A) Complete an emotional intelligence assessment.

 

Question: _______ is the process of interpreting and understanding one’s environment.

Answer Options:

(A) Perception.
(B) Self-monitoring.
(C) Openness to experience.
(D) Self-awareness.

Answer: (A) Perception.

 

Question: While a moderate amount of stress can have some health and behavioral benefits, excess stress can reveal itself in all of the following ways EXCEPT

Answer Options:

(A) Jaundiced speech.
(B) Insomnia.
(C) Alcohol abuse.
(D) Heart attack.

Answer: (A) Jaundiced speech.

 

Question: If a manager knows one of her employees has low self-esteem and wishes to enhance it, she should

Answer Options:

(A) reinforce the employee’s positive attributes and skills.
(B) redesign the work so that it is routine and structured.
(C) avoid delegating work to this employee.

Answer: (A) reinforce the employee’s positive attributes and skills. Question 940 (Quiz 2 – Chapter 7) Question: Rosie, the sales manager for a software development firm, is working on the problem of how to increase the productivity and morale of her salespeople. In the first step she identified the problem of her employees needing more training. In the second step she thought of alternative solutions and in the third step, she evaluated the solutions and selected a solution. Rosie needs to ______ in the final step. Answer Options: (A) Implement and evaluate the training program chosen. (B) Do nothing; no more steps are necessary. (C) Determine how costly the solution will be. Correct Answer: (A) Implement and evaluate the training program chosen.

 

Question: Christin, the CEO of a national IT manufacturer, was approached by Ultimate Phones, a new company that is marketing a new type of phone, to partner with the company on a project. The results of the partnership are uncertain because the company (Ultimate Phones) and its technology are new. Christin is uncertain what to do because she is limited by numerous constraints, such as the uncertainty and complexity of the technology, the management success of Ultimate Phones, and time (because other companies are interested in the partnership). Christin is experiencing _______.

Answer Options:

(A) bounded rationality.
(B) groupthink.
(C) sufficiency.
(D) a bounded dilemma.

Answer: (A) bounded rationality.

 

Question: A person’s ______ reflects the combination of how he or she perceives and responds to information.

Answer Options:

(A) decision-making style.
(B) time orientation.

Answer: (A) decision-making style.

 

Question: If you rely on intuition and have a long-term perspective, you most likely have a _______ style of decision making.

Answer Options:

(A) Conceptual.
(B) Behavioral.
(C) Good.
(D) Directive.

Answer: (A) Conceptual.

 

Question: A decision tree is

Answer Options:

(A) a graph of decisions and their possible consequences.
(B) the hierarchy that must be followed when getting decisions approved.
(C) a structure of problem-solving ideas, with its roots based on the organization’s mission.
(D) an organization’s decision network.

Answer: (A) a graph of decisions and their possible consequences.

 

Question: When people seek out information to support their point of view and discount data that does not support it, they are falling prey to which bias?

Answer Options:

(A) Confirmation Bias.
(B) Sunk-Cost Bias.
(C) Hindsight Bias.
(D) Framing Bias.

Answer: (A) Confirmation Bias.

 

Question: Dale, the owner of a local real estate agency, is even more committed to making the used copier, which he recently purchased, work even though it keeps jamming, and his employees have been telling him about other problems they have been having with the copier. This is an example of _______ effects on Dale’s decision making.

Answer Options:

(A) escalation of commitment bias.
(B) narrow focus bias.
(C) framing effect.
(D) anchoring bias.

Answer: (A) escalation of commitment bias.

 

Question: Which of the following is NOT an advantage of group decision making?

Answer Options:

(A) Satisficing.
(B) Different perspectives.
(C) Intellectual stimulation.
(D) Deeper commitment to the decision.

Answer: (A) Satisficing.

 

Question: What is the role of the devil’s advocacy in the decision-making process?

Answer Options:

(A) to be the critic.
(B) to encourage wild ideas.
(C) to identify the truths.
(D) explore benefits.

Answer: (A) to be the critic.

 

Question: _______ is a technique used to help groups generate a multitude of ideas and alternatives to a given problem.

Answer Options:

(A) Brainstorming.
(B) Groupthink.
(C) Meetings.
(D) Conferences.

Answer: (A) Brainstorming

 

Question: A group is defined as two or more freely interacting individuals who share norms, share goals, and have a common identity.

Answer Options:

(A) True.
(B) False.

Answer: (A) True.

 

Question: A moderate level of conflict can induce creativity and initiative, thereby raising performance.

Answer Options:

(A) True.
(B) False.

Answer: (A) True.