Question: An example of a multilingual requirement is:

Answer Options:

The system will operate in English, French, and Spanish
Country managers can define custom fields
All date fields will be presented in a uniform format
Personal information about English customers cannot be sent to Chinese systems
Country managers are able to change telephone number formats

Answer: The system will operate in English, French, and Spanish

 

Question: When you join two relational database tables together, frequently the primary key in one table will be a ________ in the other table.

Answer Options:

Foreign key
International key
Primary key
Linked list
Entity

Answer: Foreign key

 

Question: The CRUD matrix shows:

Answer Options:

The crud that is coming into the system and how to quarantine it
Exactly how data are used and created by the major processes in the system
The 1
relationships on an ERD diagram
The external entities, process and major data flows from the Context DFD diagram
Where customers, relationships, users and developers will interact with a system

Answer: Exactly how data are used and created by the major processes in the system

 

Question: One common method to increase access speed is to:

Answer Options:

Use legacy databases in an indexed sequential access method
Encrypt all data with 256 byte encryption
Denormalize the tables
Delete all primary keys
Only use alphabetic data

Answer: Denormalize the tables

 

Question: Sidiqah, owner of Jacuzzi Warehouse, said, “We have to focus on our customers and how we can beat the competition, so we have to be flexible.” He encourages his R&D department to develop innovative products and focuses on being quick to respond to market changes. Jacuzzi Warehouse has a(n) ______.

Answer Options:

focused approach
adhocracy culture
clan culture
market culture
goal-driven agenda

Answer: adhocracy culture

 

Question: ______ is the economic or productive potential of employee knowledge, experience, and actions.

Answer Options:

Human resource management
Knowledge worker
Human capital
Social capital

Answer: Human capital

 

Question: What body of law requires organizations to provide employees with nonhazardous working conditions?

Answer Options:

COBRA
ADA
ADEA
OSHA

Answer: OSHA

 

Question: An effective source of external recruiting is employee referrals.

Answer Options:

True
False

Answer: True

 

Question: Job ______ is the process of increasing the number of tasks in a job to increase variety and motivation.

Answer Options:

design
development
enrichment
rotation
enlargement

Answer: enlargement

 

Question: A ______ is a choice made from among available alternatives.

Answer Options:

Value Statement
Plan
Goal
Decision

Answer: Decision

 

Question: According to Herzberg, which of the following is an example of a motivating factor?

Answer Options:

supervision
working conditions
the work itself
pay
company policy

Answer: the work itself

 

Question: Organizational culture appears in four layers: clan, adhocracy, market, and hierarchy.

Answer Options:

True
False

Answer: False

 

Question: Sexual harassment that doesn’t risk economic harm but causes an offensive or intimidating work environment is called hostile environment.

Answer Options:

True
False

Answer: True

 

Question: Phones R Us, a global phone company, frequently needs to respond quickly to fast-changing consumer tastes with its smartphones. Therefore, Phones R Us has fewer rules and procedures than most organizations, and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks and changes in technology. Phones R Us is utilizing a(n) ______ structure.

Answer Options:

inelastic
organic
inflexible
hierarchical
mechanistic

Answer: organic

 

Question: Most vacant job positions in organizations are filled through ______.

Answer Options:

Internal recruitment
Interviewing
Screening of job applicants
External recruitment

Answer: Internal recruitment

 

Question: The model of decision making that explains how managers should make decisions, assuming managers will make logical decisions that will be the optimum in furthering the organization’s best interests, is known as the ______. For example, a manager who uses this model may be personally opposed to outsourcing jobs overseas, but she nonetheless decides to outsource customer-service operations to India because doing so is in the company’s best interests.

Answer Options:

rational decision-making model
solutions agenda
employee relations model
interpersonal decision agenda

Answer: rational decision-making model

 

Question: After struggling with the accounting training, Aaron is unsure whether he can complete the end-of-year financial reporting with no errors in the time allotted. In this case, Aaron is low on the ______ element of expectancy theory.

Answer Options:

expectancy
valence
instrumentality
performance
outcomes

Answer: expectancy

 

Question: ______ is the set of psychological processes that arouse and direct goal-directed behavior.

Answer Options:

Motivation
Productivity
Self-actualization
Self-determination

Answer: Motivation