Question: The Americans with Disabilities Act requires employers to ______.
Answer Options:
Answer: give applicants with physical or mental disabilities the same consideration for employment as people without disabilities.
Question: Because she beat her goal this year by nearly 40 percent, Jane has been telling everyone in the sales department of her incredible skill as a salesperson. But last year when she didn’t even reach her goal, she said her failure was due to the poor economy. Jane provides an example of ______.
Answer Options:
Answer: self-serving bias
Question: All are steps to the strategic human resource management process EXCEPT:
Answer Options:
Answer: Establish the grand strategy
Question: The ______ enforces procedures whereby employees may vote to have a union and for collective bargaining.
Answer Options:
Answer: NLRB
Question: A job description describes the minimum qualifications a person must have to perform the job successfully.
Answer Options:
Answer: False
Question: How are values different from attitudes?
Answer Options:
Answer: Values are consistent over time.
Question: Which of Edgar Schein’s common elements unifies employees and gives everyone an understanding of the organization’s reason for being?
Answer Options:
Answer: common purpose
Question: Bill is the new CEO at World’s Fair, a nationwide store that specializes in unique items from around the world. At his first managers meeting, he told them he likes to think of his management style as practical, efficient, logical, and systematic. Which style of decision maker is Bill?
Answer Options:
Answer: directive style
Question: Olivia, the owner of The Town Gazette, a small city newspaper, started her business two years ago, believing that there was still enough demand for her product. However, because people are busy and because so much news is now available online, she has seen the demand for her paper drop steadily. Olivia made a decision to change the original direction of the company and focus more on an internet news service. Olivia is relying on ______ by demonstrating that managers need to think and act as if their company is an unfinished prototype, and by seeing her business as outsiders do.
Answer Options:
Answer: evidence-based decision making
Question: Doreen, a project manager, has been given a limited amount of money to run the new marketing project. The new product marketing campaign needs to be finished and ready to roll out in less than two weeks. Doreen is feeling very limited by these constraints and is not sure that it will produce her team’s best work. Her supervisor and career mentor, tells Doreen that she is ______.
Answer Options:
Answer: affected by bounded rationality.
Question: At his review last year, Lucas was promised a 20 percent raise if he met his production goals. Raises were included in today’s paychecks, and although Lucas has met all of his goals, he received only a cost-of-living raise. In the future, Lucas’s ______ will probably be ______.
Answer Options:
Answer: instrumentality; low
Question: Siddon, owner of Jacuzzi Warehouse, said, “We have to focus on our customers and how we can beat the competition, so we have to be flexible.” He encourages his R&D department to develop innovative products and focuses on being quick to respond to market changes. Jacuzzi Warehouse has a(n) _______.
Answer Options:
Answer: adhocracy culture
Question: ______ is the economic or productive potential of employee knowledge, experience, and actions.
Answer Options:
Answer: Human capital
Question: What body of law requires organizations to provide employees with nonhazardous working conditions?
Answer Options:
Answer: OSHA
Question: An effective source of external recruiting is employee referrals.
Answer Options:
Answer: True
Question: Job _______ is the process of increasing the number of tasks in a job to increase variety and motivation.
Answer Options:
Answer: enlargement
Question: A _______ is a choice made from among available alternatives.
Answer Options:
Answer: Decision
Question: According to Herzberg, which of the following is an example of a motivating factor?
Answer Options:
Answer: the work itself