Question: Danielle has asked some closed ended questions to start an interview, then some open ended questions. Now she wants to really wants to get a greater depth of information about the process. She would probably use __________ questions.

Answer Options:

More open ended Probing Structured More closed ended Routing structure

Answer: Probing

 

Question: One of the major differences between a JAD session and an interview is:

Answer Options:

All JAD sessions are structured and must be carefully planned Selecting participants Writing up results and a report Figuring out what is to be done Preparing for the session

Answer: All JAD sessions are structured and must be carefully planned

 

Question: Rafael, Fraud Unit Manager, has just received an interview report from Stefano, a systems analyst. Rafael was interviewed by Stefano, and was asked to make corrections and clarifications to the interview report. In what interview phase would this occur?

Answer Options:

Designing interview questions Selecting interviewees Preparing for the interview Post-interview follow-up Conducting the interview

Answer: Post-interview follow-up

 

Question: The authors suggest that an analyst is ‘very much like a ______________’ and business users are like elusive suspects.

Answer Options:

Politician Air traffic controller Detective Forensic scientist Police professional

Answer: Detective

 

Question: The line between analysis and design is sometimes very blurry. One reason is that __________.

Answer Options:

Scope creep has occurred The deliverables are really the first step in the design of the new system There is inadequate funding for the analysis phase to do a complete analysis Analysts are generally rushed to complete the system proposal Object-oriented methods are generally fuzzier as compared to waterfall methods

Answer: The deliverables are really the first step in the design of the new system

 

Question: What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

Answer Options:

Observation Questionnaires Interviewing Document analysis Joint Application Design (JAD) sessions

Answer: Observation

 

Question: When gathering requirements, the most commonly used technique is:

Answer Options:

Observation Document Analysis Interviews Questionnaires / surveys Joint Application Development (JAD) sessions

Answer: Interviews

 

Question: Which is generally NOT true of non-functional requirements?

Answer Options:

Cultural differences can be considered Multi-lingual interfaces may be needed Systems may need to have actual expenses from global operations Systems may need to adapt from global solutions to local realities

Answer: Systems may need to have actual expenses from global operations

 

Question: Which is NOT a requirements analysis strategy?

Answer Options:

Developing requirements for the to-be system Understanding of the as-is system Identifying improvements Understanding of screen design, layout and navigation Root cause analysis

Answer: Root cause analysis

 

Question: Which of the following is true about a JAD facilitator?

Answer Options:

They can participate in the discussion to settle a disagreement They recognize that some people know more about the system and proposed system and will dominate the discussion and know that is a positive thing They set the meeting agenda They allow sidebar discussions and unstructured activities They keep track of all discussions by entering information into the computer

Answer: They set the meeting agenda

 

Question: Omar is an analyst building a use case. Which of the following project roles might be the most important in terms of getting information about building the use case?

Answer Options:

Other analysts Programmers Project Sponsor Equipment vendors Users

Answer: Users

 

Question: Ralph wants to illustrate how a system interacts with the environment. The best solution for him would be to use a __________.

Answer Options:

Requirements flow chart Use case Storyboard HIPO chart (hierarchy, input, process, output) Gantt chart

Answer: Use case

 

Question: Some organizations may choose to include additional sections on their use case forms; these may include:

Answer Options:

All of these Notes and issues Assumptions Frequency of use

Answer: All of these

 

Question: Special cases (like customer cancels an appointment or returns an item) are:

Answer Options:

Described on special ‘exception’ use cases Given use case IDs of “SC” for special case and a number Frequently overlooked by users Written as exceptions at the bottom of the relevant use case Not of importance at this stage

Answer: Described on special ‘exception’ use cases

 

Question: The Major Inputs section of a use case describes their:

Answer Options:

Modality Cardinality File structure Destination Source

Answer: Source

 

Question: The primary actor in a use case is generally:

Answer Options:

The Project manager The Champion The Project Sponsor An external user of the system The Systems Analyst

Answer: An external user of the system

 

Question: Use cases generally have three parts __________.

Answer Options:

Inputs and outputs, and events Details, event-driven modeling, basic information Basic information, inputs and outputs, and details

Answer: Inputs and outputs, and events

 

Question: When developing the Major Inputs and Major Outputs for a use case, the analyst and users should consider:

Answer Options:

Only the common inputs and outputs What triggers these inputs and outputs Developing separate use cases for every possible input and every possible output All possible inputs and outputs even with rare occurrences Using activity elimination to see if these inputs and outputs are really needed

Answer: All possible inputs and outputs even with rare occurrences