Question: Question: Adaptive, flexible organizational cultures are less likely to foster transformational leadership than bureaucratic ones.

Answer Options:

True False Correct Answer: False

Answer:

 

Question: Question: Leadership is the ability to ______ employees to voluntarily pursue organizational goals.

Answer Options:

influence force reward compensate Correct Answer: influence

Answer:

 

Question: Question: The ______ approach to leadership attempts to identify distinctive characteristics that account for the effectiveness of leaders.

Answer Options:

trait attribute contingency behavior Correct Answer: trait

Answer:

 

Question: Question: Which of the following would be considered a negative interpersonal trait often found in leaders?

Answer Options:

Machiavellianism Trust Competition Extroversion Correct Answer: Machiavellianism

Answer:

 

Question: Question: The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ______ approach.

Answer Options:

contingency transformational circumstantial behavioral Correct Answer: contingency

Answer:

 

Question: Question: Generally, people retain about 75 percent of what they hear.

Answer Options:

True False Correct Answer: False

Answer:

 

Question: Question: Which of the following is an element of the communication model?

Answer Options:

all answers listed sender noise message Correct Answer: all answers listed

Answer:

 

Question: Question: If you must tell an employee that he is facing a sexual harassment investigation, you should use a rich medium of communication.

Answer Options:

True False Correct Answer: True

Answer:

 

Question: Question: Vertical communication is up and down the chain of command in an organization.

Answer Options:

True False Correct Answer: True

Answer:

 

Question: Question: Horizontal communication is up and down the chain of command.

Answer Options:

True False Correct Answer: False

Answer:

 

Question: Question: Gossip and rumor in an organization are part of the ______, which itself is a type of ______ communication channel.

Answer Options:

grapevine; informal culture; horizontal organizational chart; informal grapevine; horizontal Correct Answer: grapevine; informal

Answer:

 

Question: Question: Younger generations are more likely to use email.

Answer Options:

True False Correct Answer: True

Answer:

 

Question: Question: Which of the following is a non-verbal form of communication discussed in this chapter?

Answer Options:

Eye Contact
A letter Email
A text Correct Answer: Eye Contact

Answer:

 

Question: Question: According to the research discussed in the book, women are more likely to use “we” statements when taking credit.

Answer Options:

True False Correct Answer: False

Answer:

 

Question: Question: ______ is a person’s characteristic speaking patterns, such as the use of pacing, pausing, questions, and stories.

Answer Options:

A linguistic style Horizontal communication
A communication device Multi-communication Correct Answer: A linguistic style

Answer:

 

Question: How many life areas do we consider in goal setting? 6 10 8 12 Correct Answer: 8

Answer:

 

Question: The most critical and destructive “Barrier to Success” is: Fear of failure Tunnel vision Being “I” centered Resignation Correct Answer: Fear of failure

Answer:

 

Question: Breaking the Success Barrier is easily achieved once you assert yourself and set your mind to it. True False Correct Answer: False

Answer: