Answer Options:
A. Leadership
B. Strategic Planning
C. Followership
D. Focus on patients, other customers, and markets
E. All of these are structural aspects of Baldrige Criteria
Answer: C. Followership
Question: True or False? The end result of working capital management is to increase revenues and reduce expenses.
Answer Options:
True or False?
Answer: False (The end result of working capital management is to ensure a firm can meet its short-term obligations and operate efficiently, not necessarily to increase revenues directly.)
Section 4: Question and Answers
Question: A physician who believes a medical error occurred due to __________ may be making a fundamental attribution error.
Answer: Nurse negligence
Question: Which of the following is NOT one of the competing values under master leadership?
Answer: Risk taker
Question: Examples of health care fraud and abuse include:
Answer Options:
A. Claims do not meet medical necessity
B. Duplicate billing
C. Upcoding of services
D. Kickbacks for referrals
E. All of these are correct
Answer: E. All of these are correct
Question: Succession planning is:
Answer Options:
(A) Planning a career path in an organization.
(B) An evaluation of an organization’s succession.
(C) Not important anymore.
(D) An approach to replace managers who retire or move on.
(E) None of these is correct.
Answer: (D) An approach to replace managers who retire or move on.
Question: Employees faces many pressures at work that can result in burn out and frustration.
Answer: TRUE
Question: A team is:
Answer Options:
a. A sports franchise
b. A short-term group pulled together to address a specific agenda that disbands after a report is issued
c. A group of people working together to achieve a common goal
d. A long-term entity with revolving members, elected for three-year terms, staffed by a full-time employee
e. None of these are correct.
Answer: c. A group of people working together to achieve a common goal
Question: Major federal law affecting human resources primarily addresses:
Answer Options:
A. Protections for applicants and rights of employees
B. Safety of the workplace
C. Accommodations for people with disabilities
D. All of these are correct
Answer: D. All of these are correct
Question: White and Asian Nonelderly Adults have higher rates of employer-sponsored health insurance (ESI) due to other:
Answer Options:
a. Unemployment benefits
b. White and Asian adult ESI
c. White and Asian adults experience less racial discrimination in the labor and housing markets and therefore have more access to ESI
d. White and Asian adults are healthier
e. All of the above
Answer: e. All of the above