Answer Options:
a. Billing and analytics
b. Chronic conditions
c. Infectious diseases
d. Patients with disabilities
Answer: a. Billing and analytics
Question: Which of the following statements is true about CME?
Answer Options:
(A) It is not required by most states for physicians to maintain licensure.
(B) Is voluntary.
(C) Is both of the criminal background check.
(D) Is required by most states for physicians to maintain licensure.
(E) It is accredited by the ACCME.
Answer: (D) Is required by most states for physicians to maintain licensure, (E) It is accredited by the ACCME.
Question: There are currently four generational groups in the workforce.
Answer: FALSE
Question: What is a Coordination of Benefits (COB)?
Answer Options:
a. When a person has two health insurance companies
b. When health insurance company ensures that it is only paying what it is obligated to pay
c. Both A and B
d. None of the above
Answer: c. Both A and B
Question: True or False? Capitation shifts the risk of coverage from the insurer to the provider of health care.
Answer Options:
True or False?
Answer: True
Question: Which of the following is NOT a characteristic of not-for-profit healthcare organizations?
Answer Options:
A. Must provide designated amounts of community benefit
B. Are exempt from paying taxes and most business fees
C. Revenues cannot benefit individuals in the organization
D. May participate in political campaigns
Answer: D. May participate in political campaigns
Question: Which of the social biases has been identified as a contributing factor to health disparities?
Answer: Implicit bias
Question: What is an example of explicit bias?
Answer Options:
a. Assuming the student is a good student because she is always on time.
b. Believing the male clinician in the hospital room is a doctor because he is male.
c. Telling your friend, “I only date tall men on the basis of walking with other side of the street because you see a person wearing dark clothing.
Answer: c. Telling your friend, “I only date tall men on the basis of walking with other side of the street because you see a person wearing dark clothing.
Question: Which of the following would a growth mindset leader be most likely to do?
Answer: Praise an employee’s efforts to take on new tasks, even if he or she made some mistakes
Question: What do the four letters in the PDCA Model represent?
Answer Options:
a. Plan-Design-Check-Act
b. Plan-Do-Check-Act
c. Plan-Design-Control-Achieve
d. Plan-Draw-Click-Act
e. None of these are correct.
Answer: b. Plan-Do-Check-Act
Question: Which of the following was the impetus to change resident work hours?
Answer Options:
(A) The death of Libby Zion
(B) Strong unions
(C) Concerns about paying overtime
(D) Worries the doctors were too tired
(E) All of these are correct.
(F) None of these is correct.
Answer: (A) The death of Libby Zion
Question: Which aspect of quality does CQI focus on to improve quality?
Answer Options:
A. Outcome
B. Structure
C. Process
Answer: C. Process
Section 4: Question and Answers
Question: Rights of patients include the following:
Answer Options:
A. Confidentiality
B. Right to refuse care
C. Self-determination
D. Emergency treatment in a facility covered by EMTALA
E. All of these are correct
Answer: E. All of these are correct
Question: For-profit health care organizations are usually owned by:
Answer Options:
A. Local government agencies
B. The federal government
C. Local government agencies and the federal government
D. Investors looking to make a profit
Answer: D. Investors looking to make a profit
Question: A nicely designed website for a hospital may make it unnecessary to develop a marketing plan.
Answer: FALSE
Question: Advertising local anesthetic drugs in a dental journal is an example of a company employing business-to-business marketing.
Answer: TRUE
Question: MBTI stands for:
Answer Options:
A. More Better Team Initiative
B. Moods Turns Inventory
C. Meghan Brad Trainor Initiative
D. Myers-Briggs Type Indicator
E. None of these are correct.
Answer: D. Myers-Briggs Type Indicator
Question: Job analysis is necessary for:
Answer Options:
A. Define jobs
B. Determine projected staffing needs
C. Evaluate employee performance
D. All of these are correct.
Answer: D. All of these are correct.