Question: Physician credentialing is:

Answer Options:
(A) Part of the criminal background check.
(B) Voluntary.
(C) Both part of the criminal background check and time consuming, costly, and detail oriented.
(D) Part-time, cutting costs, and detail-oriented.
(E) Verification of information that a physician supplies for staff privileges.

Answer: (C) Both part of the criminal background check and time consuming, costly, and detail oriented.

Question: The health care leader must consider which of the following special research issues if they are concerned about the future?

Answer Options:
evidence-based management
innovation
use of big data for analyzing, reporting, and decision making

Answer: All three options are correct.

Question: Medical technicians calculate the amount of time it took for clinicians to produce their reports. This is an example of which part of the DMAIC process?

Answer Options:
a. Define
b. Measure
c. Analyze
d. Improve
e. Control

Answer: b. Measure

Question: True or False? Medicaid programs are uniform across the states.

Answer Options:
True
False

Answer: False

Question: Power of Consumers and Payers and Innovations in Technology are two of the five forces in the Five Forces model.

Answer: TRUE

Question: Carla is preparing to do a new employee’s initial 6-month evaluation. In reviewing the employee’s progress, Carla recalls a recent incident where the employee’s coding error created serious billing problems for the office and the patient. Forgetting that more-experienced employees frequently sought help from the new worker, Carla downgrades the employee’s appraisal rating. Which of the following terms best describes Carla’s thinking error?

Answer: Availability heuristic

Question:
A(n) __________ is a mental representation that contains what one knows about an event or thing.

Correct Answer:
schema

Question: Issues relating to TRICARE’s ability to provide care include providing care in rural areas, treating veterans with traumatic brain injuries, and providing rehab services to soldiers injured in 21st-century wars.

Answer Options:
True
False

Answer: True

Question: Underwriting is one of the services provided by ______.

Answer Options:
investment bankers
publicly traded companies
none of the options
FDIC
the SEC

Answer: investment bankers

Question: Managers can best address information misperceptions by:

Answer: encouraging employees to recognize their perceptions and assumptions.

Question: A team is:

Answer Options:
A. A sports franchise
B. A short-term group pulled together to address a specific agenda that disbands after a report is issued
C. A group of people working together to achieve a common goal
D. A long-term entity with revolving members, elected for three-year terms, staffed by a full-time employee
E. None of these are correct

Answer: C. A group of people working together to achieve a common goal

Question: Information on an organization’s core capabilities is relatively easy to obtain.

Answer: FALSE

Question: In the digital world today, the marketing mix has evolved to accommodate more customer participation.

Answer: TRUE

Question: Physician reimbursement through Medicare will eventually be:

Answer Options:
A. Merit-based reimbursement
B. Flat fee
C. Capitation
D. All of these are correct.
E. None of these are correct.

Answer: A. Merit-based reimbursement