Question: The EEOC was initially established to investigate complaints about

Answer Choices:
Sexual harassment in schools
Unfair business practices
Structural accommodations for disabled people
Job discrimination

Answer: D. Job discrimination

 

Question: A company’s _____ strategy identifies the portfolio of businesses that comprise a firm and the ways in which these businesses relate to each other.

Answer Choices:
Business unit
Corporate-level
Competitive
Functional

Answer: B. Corporate-level

 

Question: What term refers to the knowledge, skills, and abilities of a firm’s workers?

Answer Choices:
Intangible assets
Human capital
Human resources
Contingent personnel

Answer: B. Human capital

 

Question: Ethics are the standards someone uses to decide what his or her conduct should be.

Answer Choices:
True
False

Answer: A. True

 

Question: What is the term for workforces like those at Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?

Answer Choices:
Human capital
Job-analysts
Tele-commuters
On-demand workers

Answer: D. On-demand workers

 

Question: The information resulting from a job analysis is used for writing _____.

Answer Choices:
Personnel questionnaires
Training requirements
Corporate objectives
Job descriptions

Answer: D. Job descriptions

 

Question: Which one of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?

Answer Choices:
Job context
Job description
Job specification
Job analysis

Answer: Job analysis Question 35 (duplicate sequence) The basic functions of the management process include all of the following EXCEPT Answer Options: Outsourcing Leading Planning Organizing Correct Answer: Outsourcing

 

Question: Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the _____.

Answer Choices:
Reports
Specifications
Descriptions
Analysis

Answer: B. Specifications

 

Question: _____ is the right to make decisions, to direct the work of others, and to give orders.

Answer Choices:
Leadership
Management
Authority
Responsibility

Answer: C. Authority

 

Question: Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?

Answer Choices:
Controlling
Leading
Planning
Organizing

Answer: C. Planning

 

Question: Discrimination is an attitude that prejudges someone based on that person’s trait.

Answer Choices:
True
False

Answer: B. False

 

Question: Jack is an employee at a Best Western Hotel. Some weeks he works with catering, other weeks in reservations or parking. This is an example of

Answer Choices:
Job specialization
Job enlargement
Job enrichment
Job rotation

Answer: D. Job rotation

 

Question: According to GINA, health insurers and employers are prohibited from discriminating based on people’s genetic information.

Answer Choices:
True
False

Answer: A. True

 

Question: The basic functions of the management process include all of the following EXCEPT

Answer Choices:
Outsourcing
Leading
Planning
Organizing

Answer: A. Outsourcing

 

Question: Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?

Answer Choices:
Observation
Electronic log
Worker diary
Position analysis questionnaire

Answer: D. Position analysis questionnaire

 

Question: The EEOC describes _____ as an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination.

Answer Choices:
A fact-finding conference
Mandatory arbitration
Alternative dispute resolution
Voluntary mediation

Answer: D. Voluntary mediation

 

Question: The _____ is a process for assigning financial and nonfinancial goals or metrics to the human resource management-related strategy-map chain of activities required for achieving the company’s strategic aims.

Answer Choices:
Vision statement
Digital dashboard
Benchmarking process
HR scorecard

Answer: D. HR scorecard

 

Question: Which one of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?

Answer Choices:
Job rotation
Job enrichment
Job reengineering
Job enlargement

Answer: B. Job enrichment

 

Question: Which one of the following factors is NOT an acceptable basis for different pay for equal work under the Equal Pay Act of 1963?

Answer Choices:
Production quality
Gender
Production quantity
Seniority

Answer: B. Gender

 

Question: Which amendment to the U.S. Constitution states that “no person shall be deprived of life, liberty, or property, without due process of the law”?

Answer Choices:
Tenth Amendment
First Amendment
Fifth Amendment
Thirteenth Amendment

Answer: C. Fifth Amendment

 

Question: Utilization analysis compares the percentage of minority employees at a firm with the number of similarly trained minorities available in the relevant labor market.

Answer Choices:
True
False

Answer: A. True