Question: Which of the actions below support the development of a functional team?
Answer Choices:
Develop strong norms and make sure that these team members adhere.
Ensure that the team understands that the leader usually has the right answers.
Allow for open discussion when team members have conflicting opinions.
Answer: Allow for open discussion when team members have conflicting opinions.
Question: The ________ requires employers to provide job-protected unpaid leave to an employee who is unable to perform his or her job due to a serious health condition.
Answer Choices:
Americans with Disabilities Act of 1990
Equal Employment Opportunity Commission
Family and Medical Leave Act of 1993
Fair Labor Standards Act of 1938
Answer: Family and Medical Leave Act of 1993
Question: Behavioral leadership theories are based on
Answer Choices:
Behaviors exhibited by followers
What the leader does and the style of leadership used
Influencing the behaviors of followers
Inherited leadership traits of great leaders
Answer: What the leader does and the style of leadership used
Question: Only ___% of business organizations survive more than two years.
Answer Choices:
5
10
15
20
Answer: 20
Question: An organization’s discipline system should be ________.
Answer Choices:
enforced by a series of policies
applied uniformly to all employees
reinforced multiple times per violation
presented verbally when a worker begins a job
Answer: applied uniformly to all employees
Question: A critical element in decision-making is using a binary approach.
Answer Choices:
True
False
Answer: False
Question: According to the text, the difference between a group and a team relies on which of the following ideas?
Answer Choices:
Team members share a common commitment, while group members solely share common norms and an identity.
Teams go through different phases of development, while groups remain static over the course of time.
Groups go through different phases of development, while teams remain static over the course of time.
Teams should be formed with 10 members or less, while groups have an unlimited number of members.
Answer: Team members share a common commitment, while group members solely share common norms and an identity.
Question: Telehealth can be used to provide education to the workforce.
Answer Choices:
True
False
Answer: True
Question: That communication within an organization is continuous means that ________.
Answer Choices:
sometimes it is better for managers to say nothing
it is possible to eliminate barriers to interpersonal communication
the same message is continuously repeated to different people
managers are always communicating, whether they speak or not
Answer: managers are always communicating, whether they speak or not
Question: Bella is head server at a chic Italian restaurant. What kind of manager is Bella?
Answer Choices:
front-line manager
middle manager
executive manager
a nonmanagerial employee
Answer: front-line manager