Question: The ________ dictates that leaders should adapt their style in response to how prepared their audience is to follow them.

Answer Choices:
Hersey and Blanchard Situational Leadership Model
Fiedler Contingency Model
Attribution Model
University of Michigan Leadership Model

Answer: Hersey and Blanchard Situational Leadership Model

 

Question: A presenter is required for all telehealth visits.

Answer Choices:
True
False

Answer: False

 

Question: Which ratio analysis addresses the ability of an organization to use its assets to produce revenues?

Answer Choices:
Capital structure
Liquidity
Revenue, Expense, and Profitability
Activity

Answer: Activity

 

Question: A transactional leader generally

Answer Choices:
Is a visionary risk taker and innovator
Achieves results by focusing on reward and negative feedback
Achieves results by inspiring followers to have a shared vision
Inspires a shared vision

Answer: Achieves results by focusing on reward and negative feedback

 

Question: You are planning to implement a teleradiology program in your facility. If you had to explain the process of sharing of images, which of the following terms would you use?

Answer Choices:
Store and forward
Live video

Answer: Store and forward

 

Question: According to French and Raven, which source of power does NOT have an informal side?

Answer Choices:
reward
referent
legitimate
expert

Answer: legitimate

 

Question: At which stage of a group- or team-building process do close relationships develop, giving rise to unity?

Answer Choices:
norming
forming
storming
performing

Answer: norming

 

Question: All of the following statements are examples of attributions EXCEPT

Answer Choices:
“Going to college affords me more job opportunities.”
“My birthday is May 30.”
“Taking vitamins keeps me healthy.”
“Treating others with respect will cause them to treat me respectfully.”

Answer: “My birthday is May 30.”

 

Question: John is the manager of a medical-surgical unit in a busy academic medical center. John has been a manager for ten years and his leadership style has evolved with time. He has found that he has to use a different type of leadership in different circumstances. For example, he finds that new graduates who come to his unit need more direction than do those who have been working on his unit for several years. Which type of leadership is John exhibiting?

Answer Choices:
Permissive
Transformational
Democratic
Situational

Answer: Situational

 

Question: Which of the following is a benefit to Telehealth for the patient?

Answer Choices:
Fewer prescriptions
Poor service
Accessibility
Remote patient monitoring

Answer: Accessibility

 

Question: The ________ requires employers to provide job-protected unpaid leave to an employee who is unable to perform his or her job due to a serious health condition.

Answer Choices:
Americans with Disabilities Act of 1990
Equal Employment Opportunity Commission
Family and Medical Leave Act of 1993
Fair Labor Standards Act of 1938

Answer: Family and Medical Leave Act of 1993

 

Question: Leadership theory is evolving into more of a command-Hierarchical top-down model.

Answer Choices:
True
False

Answer: False

 

Question: You are working on the team that will design the telemedicine room for your facility. Which of the following is the best color for the room?

Answer Choices:
Red
Black
Robin’s egg blue
Yellow

Answer: Robin’s egg blue

 

Question: The traditional decision making model requires the exploration of multiple alternatives.

Answer Choices:
True
False

Answer: True

 

Question: Leading change requires a vision.

Answer Choices:
True
False

Answer: True

 

Question: Recognition-primed decision (RPD) is a model that allows for quick, effective decisions when faced with complex situations that the person recognizes from similar prior experiences.

Answer Choices:
True
False

Answer: True

 

Question: What makes communication dynamic?

Answer Choices:
It is usually exciting, because transmitting messages can be exhilarating.
It is constantly changing, because messages feed other messages.
It is always irreversible, because we cannot take back what we say.
It is usually complex, because messages have many layers of meaning.

Answer: It is constantly changing, because messages feed other messages.