Organizational Behavior practice questions

Question: A job description describes the minimum qualifications a person must have to perform the job successfully.

Answer Choices: a) True b) False

Answer: b) False

Question: How are values different from attitudes?

Answer Choices: a) Values are a learned predisposition toward an object. b) Values are consistent over time. c) Values have three components. d) Values are directed toward specific objects. e) Values directly influence our behavior.

Answer: b) Values are consistent over time.

Question: Which of Edgar Schein’s common elements unifies employees and gives everyone an understanding of the organization’s reason for being?

Answer Choices: a) hierarchy of authority b) coordinated effort c) division of labor d) span of control e) common purpose

Answer: e) common purpose

Question: Bill is the new CEO at World’s Fair, a nationwide store that specializes in unique items from around the world. At his first managers meeting, he told them he likes to think of his management style as practical, efficient, logical, and systematic. Which style of decision maker is Bill?

Answer Choices: a) conceptual style b) directive style c) value style d) behavioral style

Answer: b) directive style

Question: Olivia, the owner of The Town Gazette, a small city newspaper, started her business two years ago, believing that there was still enough demand for her product. However, because people are busy and because so much news is now available online, she has seen the demand for her paper drop steadily. Olivia made a decision to change the original direction of the company and focus more on an internet news service. Olivia is relying on ________ by demonstrating that managers need to think and act as if their company is an unfinished prototype, and by seeing her business as outsiders do.

Answer Choices: a) intuition b) the knee-jerk reaction theory c) evidence-based decision making d) a knowledge dilemma e) a decision tree

Answer: c) evidence-based decision making

Question: Doreen, a project manager, has been given a limited amount of money to run the new marketing plan. Plus she was told her marketing plan must be in place and ready to roll out in less than two weeks. Doreen is feeling very limited by these constraints and is not sure that it will produce her team’s best work. Her supervisor and career mentor, tells Doreen that she is __________.

Answer Choices: a) feeling the effects of the intuition model b) using rational decision making c) experiencing satisficing d) affected by bounded rationality.

Answer: d) affected by bounded rationality.

Question: At his review last year, Lucas was promised a 20 percent raise if he met his production goals. Raises were included in today’s paychecks, and although Lucas has met all of his goals, he received only a cost-of-living raise. In the future, Lucas’ __ will probably be .

Answer Choices: a) expectancy; high b) valence; low c) expectancy; low d) instrumentality; high e) instrumentality; low

Answer: e) instrumentality; low

Question: “Is the proposed action legal? If yes, does the proposed action maximize shareholder value? If yes, is the proposed action ethical? If no, would it be ethical to take the proposed action?” These four questions, which managers of all organizations should ask when confronted with a decision on an action, form the basis of ________.

Answer Choices: a) Maslow’s hierarchy of needs. b) the stakeholder’s value statement. c) the Sarbanes-Oxley Act of 2002. d) Bagley’s ethical decision tree. e) Frank Gilbreth’s code of ethical conduct.

Answer: d) Bagley’s ethical decision tree.

Question: Gloria, the controller of Luna Pizza, is purchasing several new delivery vehicles. Gloria has numerous work responsibilities, so she has limited time to shop for cars. Because of the time constraints, she cannot make an extensive search for the best alternative, so she looks for cars until she finds a model that is satisfactory. Gloria is following the ________ model.

Answer Choices: a) Limited Focus b) Dilemma c) Satisficing d) Rational

Answer: c) Satisficing

Question: Organizations that are formed to offer services to clients and not make a profit are , whereas are those organizations that are formed to make money, or profits, by offering products or services.

Answer Choices: a) unions; associations b) nonprofit organizations; associations c) for-profit organizations; nonprofit organizations d) nonprofit organizations; for-profit organizations e) co-ops; for-profit organizations

Answer: d) nonprofit organizations; for-profit organizations

Question: Suggestions for improvement, training new people, and care for organizational property are examples of __________.

Answer Choices: a) self-serving bias b) casual attribution c) organizational citizenship behaviors. d) self-efficacy e) counterproductive work behaviors.

Answer: c) organizational citizenship behaviors.

Question: Job is the opposite of _.

Answer Choices: a) enlargement; job enrichment b) rotation; job focus c) rotation; job enlargement d) enlargement; scientific management e) loading; job enrichment

Answer: d) enlargement; scientific management

Question: An accounting firm reimburses employees for tuition and fees if they complete job-related coursework with a B or better. The accounting firm’s tuition-reimbursement policy helps its employees meet their _________ needs.

Answer Choices: a) physiological b) safety c) self-actualization d) love

Answer: c) self-actualization

Question: Managers Sophie and Bill know that their employees will show higher levels of commitment to the company if they are able to increase ________. This will make the top executive happy because overall their employees will elicit higher performance and lower employee turnover.

Answer Choices: a) job satisfaction b) perception c) leadership d) employee engagement e) organizational behavior

Answer: d) employee engagement

Question: Which of the following is a process perspective on motivation?

Answer Choices: a) self-determination theory b) goal-setting theory c) two-factor theory d) acquired needs theory e) job characteristics model

Answer: b) goal-setting theory

Question: From which of the following structures does the neural tube ultimately form?

Answer Choices: Ectoderm Microderm Endoderm Mesoderm

Answer: Ectoderm

Organizational Behavior practice questions

Question: A job description describes the minimum qualifications a person must have to perform the job successfully.

Question: How are values different from attitudes?

Question: Which of Edgar Schein’s common elements unifies employees and gives everyone an understanding of the organization’s reason for being?

Question: Bill is the new CEO at World’s Fair, a nationwide store that specializes in unique items from around the world. At his first managers meeting, he told them he likes to think of his management style as practical, efficient, logical, and systematic. Which style of decision maker is Bill?

Question: At his review last year, Lucas was promised a 20 percent raise if he met his production goals. Raises were included in today’s paychecks, and although Lucas has met all of his goals, he received only a cost-of-living raise. In the future, Lucas’ __________ will probably be ________.

Question: Organizations that are formed to offer services to clients and not make a profit are ________, whereas ________ are those organizations that are formed to make money, or profits, by offering products or services.

Question: Suggestions for improvement, training new people, and care for organizational property are examples of __________.

Question: Job ________ is the opposite of _________.

Question: An accounting firm reimburses employees for tuition and fees if they complete job-related coursework with a B or better. The accounting firm’s tuition-reimbursement policy helps its employees meet their _________ needs.

Question: Managers Sophie and Bill know that their employees will show higher levels of commitment to the company if they are able to increase ________. This will make the top executive happy because overall their employees will elicit higher performance and lower employee turnover.

Question: Which of the following is a process perspective on motivation?

Question: From which of the following structures does the neural tube ultimately form?

Question: At his review last year, Lucas was promised a 20 percent raise if he met his production goals. Raises were included in today’s paychecks, and although Lucas has met all of his goals, he received only a cost-of-living raise. In the future, Lucas’ __ will probably be .

Question: Organizations that are formed to offer services to clients and not make a profit are , whereas are those organizations that are formed to make money, or profits, by offering products or services.

Question: Job is the opposite of _.