Paraphrasing involves

Answer Choices:

restating the content meaning of other people’s messages in your own wordsasking questions and providing just the facts continuallyshaking the other person’s hand while you talksmiling to show the other person nonverbally that you know how he/she feels

Answer: restating the content meaning of other people’s messages in your own words

What is the study of human movement and gestures called?

Answer Choices:

PhoneticsKinesicsChronemicsHaptics

Answer: Kinesics

What is the study of personal space and the meaning of distance in our interpersonal relationships called?

Answer Choices:

ProxemicsChronemicsKinesicsHaptics

Answer: Proxemics

Which of the following statements is true about non-verbal communication?

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is often unplannedcommunicates through non-linguistic meanscan communicate successfully both at the same timecan include all intentional and unintentional cuesAll of the above are correct

Answer: All of the above are correct

The statement “That’s a bad idea” is an example of which type of listening response?

Answer Choices:

questioningadvisinganalyzingevaluating

Answer: evaluating

Which of the following are factors that can affect emotional expression?

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personalityculturegenderall of the above

Answer: all of the above

In a business context, men of higher status tend to touch other men of lower status more often than the other way around.

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TrueFalse

Answer: True

In order to be affected by someone else’s mood, you have to be in a close interpersonal relationship with them.

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TrueFalse

Answer: False

Research has found that men and women are equally susceptible to emotional contagion.

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TrueFalse

Answer: False

All of the following statements are true about emotions except…

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Research has shown emotions have a process similar to a roller coaster.Several functions can be attributed to the initial emotions.Women tend to be less vulnerable to emotional contagion than men.Emotions are largely consistent across all individuals.

Answer: Women tend to be less vulnerable to emotional contagion than men.

Language has the ability to:

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InformDescribeCommunicate PowerCreateAll of the above

Answer: All of the above

The words might have the same pronunciation, but different spellings and meanings. This is an example of a:

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HomographsHeteronymsHomophonesNone of the above

Answer: Homophones

The emotion we experience (e.g., boredom or anger) is a result of how we interpret a situation.

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TrueFalse

Answer: True

The most effective way to cope with emotions in interpersonal encounters is to:

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reduce the problem.change the way we interpret situations.forget about the problem.seek advice about the person responsible for the emotions.

Answer: change the way we interpret situations.

According to your text, using “I” language can help communicate responsibility.

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TrueFalse

Answer: True

What we very often conveys more meaning than what we do.

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TrueFalse

Answer: True

All of the following statements are true about using “we” language except:

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It helps build a more cohesive team.It should be used to avoid conflicts.It reflects the speaker’s openness.It conveys a sense of belonging.

Answer: It should be used to avoid conflicts.

Which of the following is the most accurate example of an empathetic response?

Answer Choices:

“Stop worrying.”“It’s not so bad.”“I know how you feel.”“I have a similar experience, and it was hard.”

Answer: “I have a similar experience, and it was hard.”

In contrast to adapters, symbolic gestures are used intentionally and serve a clear communicative function.

Answer Choices:

TrueFalse

Answer: True