Question: Relying solely on rote learning enables a student to: (Select all that apply)
Answer Choices:
Repeat something back the way it was told
Be competitive in the world economy
Gain a building block to critical thinking
Memorize facts through repetition
Answer: Repeat something back the way it was told
Memorize facts through repetition
Question: The most unproductive behavior regarding motivation of performance, is fear of disciplinary action or termination.
True
False
Answer: True
Question: You can create and deliver compelling content in your presentation by: (Select the Best Choice)
Answer Choices:
Inventing acronyms to help remember key points
Telling stories to help illustrate ideas
Making effective transitions between topics/ideas
All of the above
Answer: All of the above
Question: When initiating the Conflict Resolution Process, which steps should be included? (Select all that apply)
Answer Choices:
Discipline and write-up the at-fault employee(s)
Find a compromise that does the most good for all concerned.
Ask for input and clarification.
Focus on needs, fears and problems of those involved.
Answer: Find a compromise that does the most good for all concerned.
Ask for input and clarification.
Focus on needs, fears and problems of those involved.
Question: How many life areas do we consider in goal setting?
Answer Choices:
6
10
8
12
Answer: 8
Question: Of the four critical leadership roles, which derives its authority from the position on the team:
Answer Choices:
Mentor
Trainer
Coach
Supervisor
Answer: Supervisor
Question: Using the RACI model, in order for a team project to be completed successfully:
Answer Choices:
Subject matter experts should provide input and advice before the project begins.
Designated team members are held accountable for the completion of the initiatives.
Designated team members must collaborate and report their findings and conclusions to the team.
It is important that all levels of management be kept informed of the progress.
Answer: Designated team members are held accountable for the completion of the initiatives.
Question: When determining your presentation purpose, you should be clear about the outcomes you hope to achieve.
Answer Choices:
True
False
Answer: True
Question: The five categories of human needs, starting from the most basic, are:
Answer Choices:
Love, Peace, Family, Career Success, Retirement
Security, Comfort, Nourishment, Financial, Happiness
Physiological, Safety, Belongingness, Esteem, Self-Actualization
Safety, Knowledge, Achievement, Security, Contentment
Answer: Physiological, Safety, Belongingness, Esteem, Self-Actualization
Question: You shouldn’t have to worry about the organizer ensuring everything is ready for your presentation.
Answer Choices:
True
False
Answer: False
Question: Of the three major representational systems, Visual people are more likely to respond to which of the following:
Answer Choices:
I see what you mean.
I hear what you are saying.
I know how you feel.
Answer: I see what you mean.
Question: In automatic allocation, IP addresses are assigned by DHCP:
Answer: Automatically and forever, based on a first-come-first-serve basis, from a pool of addresses.
Question: “What motivated the decision to _______?” is an example of what type of question:
Answer Choices:
Analytical question
Knowledge question
Synthesis question
Examination question
Answer: Analytical question
Question: The Conflict Resolution Matrix should only include major issues, allowing the minor issues to resolve themselves.
Answer Choices:
True
False
Answer: False