Answer Options:
collectivism
uncertainty avoidance
power distance
masculinity
Answer: uncertainty avoidance
Question: Karabo works at United Causes International. Her job requires her to spend eight hours a day entering donor information on Excel spreadsheets. Karabo’s job is characterized by
Answer Options:
low variety
high significance
high variety
high autonomy
Answer: low variety
Question: The Big Five personality dimension that has the biggest influence on job performance in general is
Answer Options:
neuroticism
conscientiousness
extraversion
agreeableness
Answer: conscientiousness
Question: Which of the following scenarios describes a worker with a neurotic personality?
Answer Options:
Lynn stays two hours after closing all week to complete her blueprints perfectly.
Raul greets everyone entering the office with a handshake and a funny story.
Tyler envisions and then experiments with a new approach to do his job every week.
Amy yells at Jacob to go away when he asks her how she is doing, then brings him coffee with a big smile an hour later.
Answer: Lynn stays two hours after closing all week to complete her blueprints perfectly.
Question: Which of the following is one of the three types of organizational commitment that focuses on personal and family issues more than the other two commitment types?
Answer Options:
Normative commitment
Associative commitment
Affective commitment
Continuance commitment
Answer: Continuance commitment
Question: Quincy is always wondering about why things happen, how things work, and what would happen if something was different. He thinks of exciting possibilities that are often outside the box. He is described by his friends as classy and eloquent. Quincy is probably high on the trait of
Answer Options:
neuroticism
extraversion
conscientiousness
openness to experience
Answer: openness to experience
Question: Houston, a project manager at Universe Inc., was the man behind the company’s shift to a new culture that focused on being assertive with its clients. In the context of Hofstede’s dimensions, the cultural dimension ______ best describes Universe Inc.
Answer Options:
masculinity
collectivism
low power distance
short-term orientation
Answer: masculinity
Question: The manager decides to increase the job satisfaction of a small number of associates with low rates of job satisfaction. You raise salaries and improve working conditions, but the associates’ job satisfaction does not increase. You are most likely to be successful in increasing job satisfaction by:
Answer Options:
ordering new furniture for associates’ offices.
setting up an awards program to recognize good performance
increasing salaries even more.
reducing the amount of hours associates work.
Answer: setting up an awards program to recognize good performance
Question: The factors that increase normative commitment include
Answer Options:
a sense that the organization has invested in the employee
salary and other monetary benefits
organizational culture
availability of employment opportunities
Answer: a sense that the organization has invested in the employee
Question: Which of the following scenarios deals with satisfaction with the work itself?
Answer Options:
Piotr enjoys his job because he constantly faces new challenges.
Santiago enjoys his job because his boss is easy to get along with.
Ximena is happy with her job because she just became a department head.
Latte likes her job mainly because a coworker has become a close friend.
Answer: Piotr enjoys his job because he constantly faces new challenges.
Question: The Chinese culture is a tight social framework in which people take care of the members of a broader in group and act loyal to it. In the context of Hofstede’s dimensions, what is the personality dimension used to describe the Chinese culture?
Answer Options:
collectivism
masculinity
short-term orientation
uncertainty avoidance
Answer: collectivism
Question: If an employee said, “I can’t quit this job. I’ll never be able to find another job that pays me so well.” What work attitude is the employee expressing?
Answer Options:
Continuance organizational commitment
Procedural justice beliefs.
Affective organizational commitment
Normative organizational commitment.
Answer: Continuance organizational commitment