Question: “Is the proposed action legal? If yes, does the proposed action maximize shareholder value? If yes, is the proposed action ethical? If no, would it be ethical to take the proposed action?” These four questions, which managers of all organizations should ask when confronted with a decision on an action, form the basis of _______.
Answer Options:
Answer: Bagley’s ethical decision tree.
Question: Gloria, the controller of Luna Pizza, is purchasing several new delivery vehicles. Gloria has numerous work responsibilities, so she has limited time to shop for cars. Because of the time constraints, she cannot make an extensive search for the best alternative, so she looks for cars until she finds a model that is satisfactory. Gloria is following the _______ model.
Answer Options:
Answer: Satisficing
Question: Organizations that are formed to offer services to clients and not make a profit are ________, whereas ________ are those organizations that are formed to make money, or profits, by offering products or services.
Answer Options:
Answer: nonprofit organizations; for-profit organizations
Question: Suggestions for improvement, training new people, and care for organizational property are examples of _______.
Answer Options:
Answer: organizational citizenship behaviors.
Question: Job _______ is the opposite of _______.
Answer Options:
Answer: enlargement; scientific management
Question: An accounting firm reimburses employees for tuition and fees if they complete job-related coursework with a B or better. The accounting firm’s tuition-reimbursement policy helps its employees meet their _______ needs.
Answer Options:
Answer: self-actualization
Question: Managers Sophie and Bill know that their employees will show higher levels of commitment to the company if they are able to increase _______. This will make the top executive happy because overall the employees will elicit higher performance and lower employee turnover.
Answer Options:
Answer: employee engagement
Question: Which of the following is a process perspective on motivation?
Answer Options:
Answer: goal-setting theory
Question: Decision making is the process of identifying and choosing alternative courses of action.
Answer Options:
Answer: True
Question: In Maslow’s hierarchy of needs, the _______ needs are the highest level in the hierarchy.
Answer Options:
Answer: self-actualization
Question: For an organization, a major advantage of job specialization is that it _______.
Answer Options:
Answer: reduces the job learning time
Question: Which of the following is the best way to enhance your emotional intelligence?
Answer Options:
Answer: Take steps to develop greater self-awareness
Question: To improve the organization’s ability to innovate, managers should _______.
Answer Options:
Answer: encourage the sharing of knowledge among employees
Question: Which of the following statements is true regarding organizational culture?
Answer Options:
Answer: It can influence employee satisfaction and performance
Question: An organization’s structure and control systems help ensure that the organization pursues its strategic goals. This refers to _______.
Answer Options:
Answer: strategic alignment
Question: Effective leadership requires understanding and addressing the emotional climate within the organization.
Answer Options:
Answer: True
Question: When managers make decisions based on solid evidence, it is referred to as _______.
Answer Options:
Answer: evidence-based decision making
Question: Siddani, owner of Jacuzzi Warehouse, said, “We have to focus on our customers and how we can beat the competition, so we have to be flexible.” He encourages his R&D department to develop innovative products and focuses on being quick to respond to market changes. Jacuzzi Warehouse has a(n) __________ culture.
Answer Options:
Answer: b) adhocracy culture